Red Tape, Organizational Performance, and Employee Outcomes: Meta-analysis, Meta-regression, and Research Agenda
Red Tape, Organizational Performance, and Employee Outcomes: Meta-analysis, Meta-regression, and Research Agenda
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DOI：
10.1111/puar.13327
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发表时间：
2021-03-09
影响因子：
8.3
通讯作者：
Audenaert, Mieke
中科院分区：
文献类型：
--
作者：
George, Bert;Steijn, Bram;Audenaert, Mieke
虽然学者们一致认为繁文缛节会带来负面后果，但对这些负面影响缺乏综合。我们对公共管理证据进行了元分析和元回归，并询问：繁文缛节对组织绩效和员工结果的影响是什么，哪些条件缓和了这种影响？我们的元分析发现，繁文缛节对组织绩效和员工结果都有显著的负面影响，而且是中小规模的影响。Meta回归表明，组织自身施加的繁文缛节比外部施加的繁文缛节更具危害性。此外，繁文缛节的负面影响在各个部门、行政传统和研究方法上仍然相当稳定。最后，提出了未来公共行政繁文缛节研究的议程。我们建议未来关于繁文缛节的研究综述包括对具有家族相似性的概念(例如，污泥、行政负担)的研究，并鼓励对不同的话语进行分析，以确定共同的主题。
Although there is consensus among scholars that red tape has negative consequences, there is a lack of synthesis on these negative effects. We conduct a meta-analysis and meta-regression of public administration evidence and ask: What is the impact of red tape on organizational performance and employee outcomes, and which conditions moderate this impact? Our meta-analysis finds that red tape has a significant, negative, and small-to-medium impact on both organizational performance and employee outcomes. Meta-regression shows that red tape imposed by the organization itself is more harmful than red tape imposed by external parties. Moreover, red tape's negative impact remains quite stable across sectors, administrative traditions, and research methods. In conclusion, an agenda for future public administration research on red tape is presented. We recommend that future research syntheses on red tape include research on concepts that bear a family resemblance (e.g., sludge, administrative burden) and also encourage analyses of differing discourses to identify common themes.