Seniors' Acceptance of Virtual Humanoid Agents
Seniors' Acceptance of Virtual Humanoid Agents
复制标题
老年人对虚拟人形机器人的接受程度
DOI：
10.1007/978-3-030-05921-7_35
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发表时间：
2018
期刊：
影响因子：
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通讯作者：
G. Cordasco
中科院分区：
文献类型：
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作者：
A. Esposito;T. Amorese;M. Cuciniello;A. Esposito;A. Troncone;M. Inés Torres;Stephan Schlögl;G. Cordasco
本文报道了作为欧盟EMPATHIC项目的一部分进行的一项研究，其目标是开发一种能够提高老年人幸福感的移情虚拟教练，重点关注参与者年龄和技术经验（即参与者对智能手机，笔记本电脑和平板电脑等技术设备的熟悉程度）的用户要求和期望。数据显示，老年人最喜欢的科技设备是智能手机，这款设备也是易用性得分最高的设备。我们发现，老年人对代理人性别的偏好存在统计学显著差异。老年人（独立于他们的性别）更喜欢与女性人形代理人的互动系统的实用和享乐方面，更有利于承诺自己在一个持久的互动与他们。此外，我们发现统计上显着的影响，老年人的技术悟性的享乐品质的建议互动系统。有技术经验的老年人感到动力不足，并认为拟议的代理人不那么迷人，令人兴奋和吸引力。
This paper reports on a study conducted as part of the EU EMPATHIC project, whose goal is to develop an empathic virtual coach capable of enhancing seniors’ well-being, focusing on user requirements and expectations with respect to participants’ age and technology experiences (i.e. participants’ familiarity with technological devices such as smartphones, laptops, and tablets). The data shows that seniors’ favorite technological device is the smartphone, and this device was also the one that scored the highest in terms of easiness to use. We found statistically significant differences on the preferences expressed by seniors toward the gender of the agents. Seniors (independently from their gender) prefer to interact with female humanoid agents on both the pragmatic and hedonic dimensions of an interactive system and are more in favor to commit themselves in a long-lasting interaction with them. In addition, we found statistically significant effects of the seniors’ technology savviness on the hedonic qualities of the proposed interactive systems. Seniors with technological experience felt less motivated and judged the proposed agents less captivating, exciting, and appealing.