Activating collective co-production of public services: influencing citizens to participate in complex governance mechanisms in the UK

Activating collective co-production of public services: influencing citizens to participate in complex governance mechanisms in the UK
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DOI:
10.1177/0020852314566009
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发表时间:
2016-03-01
影响因子:
2.3
通讯作者:
Roncancio, Monica Pinilla
Roncancio, Monica Pinilla
中科院分区:
管理学4区
文献类型:
--
作者:
Bovaird, Tony;Stoker, Gerry;Roncancio, Monica Pinilla

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先前的研究表明,当所涉及的行动容易并且可以单独而不是集体进行时,公民合作生产公共服务的可能性更大。本文探讨了这是否在英格兰和威尔士的地方地区举行。它询问哪些人最有可能参与个人和集体的共同生产,以及如何通过参与更多的集体活动来影响人们扩大他们的共同生产努力。利用地方当局组织的公民小组收集了五个地区的数据。研究结果表明,个人和集体合作生产有相当不同的特点和相关性,并强调了区分它们的政策目的的重要性。特别是,当公民强烈地意识到人们可以有所作为(政治自我效能)时,集体合作生产在任何特定问题上都可能很高。鼓励增加联合生产的“助推”措施只产生了微弱的效果。合作制作的大部分潜在回报可能来自基于群体的活动,因此,激活公民从个人合作制作转向集体合作制作可能是政策的一个重要问题。这篇文章表明,有激活更多的集体合作生产的主要范围,因为人们从事的集体合作生产的水平是不是强烈预测他们的背景,可以通过公共政策变量的影响。助推可能有助于鼓励更多的集体合作生产,但他们可能需要相当强大的成功。
Previous research has suggested that citizen co-production of public services is more likely when the actions involved are easy and can be carried out individually rather than in groups. This article explores whether this holds in local areas of England and Wales. It asks which people are most likely to engage in individual and collective co-production and how people can be influenced to extend their co-production efforts by participating in more collective activities. Data were collected in five areas, using citizen panels organized by local authorities. The findings demonstrate that individual and collective co-production have rather different characteristics and correlates and highlight the importance of distinguishing between them for policy purposes. In particular, collective co-production is likely to be high in relation to any given issue when citizens have a strong sense that people can make a difference (political self-efficacy'). Nudges' to encourage increased co-production had only a weak effect. Points for practitioners Much of the potential pay-off from co-production is likely to arise from group-based activities, so activating citizens to move from individual to collective co-production may be an important issue for policy. This article shows that there is major scope for activating more collective co-production, since the level of collective co-production in which people engage is not strongly predicted by their background and can be influenced by public policy variables. Nudges' may help to encourage more collective co-production but they may need to be quite strong to succeed.