Watching Them Watching Me: Browser Extensions Impact on User Privacy Awareness and Concern
Watching Them Watching Me: Browser Extensions Impact on User Privacy Awareness and Concern
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看着他们看着我:浏览器扩展对用户隐私意识和担忧的影响
DOI:
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发表时间:
2016
期刊:
影响因子:
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通讯作者:
L. Cranor
中科院分区:
文献类型:
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作者:
F. Schaub;A. Marella;Pranshu Kalvani;Blase Ur;Chao Pan;Emily Forney;L. Cranor
Third-party companies increasingly track users’ web browsing behavior, which raises privacy concerns. A number of browser extensions inform users about this tracking, yet the extensions’ impact on user attitudes has not been well studied. We conducted a 24-participant, qualitative lab study evaluating how three popular extensions (Ghostery, DoNotTrackMe, and Disconnect) influence users’ privacy awareness and privacy concerns. Before using any tool, many participants assumed tracking occurs, yet were unsure of specifics. The extensions provided limited insight; participants remained uncertain who the tracking companies are, what data they collect, and for what purpose. While using a browser extension, participants reported increased privacy concern due to increased awareness of tracking, yet this concern was mitigated by feeling protected by the extension. However, some participants distrusted the extensions or concluded the extension would tracked them. While all three extensions provided some additional awareness, users remained confused about many aspects of data tracking.