Watching Them Watching Me: Browser Extensions Impact on User Privacy Awareness and Concern

Watching Them Watching Me: Browser Extensions Impact on User Privacy Awareness and Concern
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看着他们看着我:浏览器扩展对用户隐私意识和担忧的影响

DOI:
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发表时间:
2016
期刊:
影响因子:
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通讯作者:
L. Cranor
L. Cranor
中科院分区:
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文献类型:
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作者:
F. Schaub;A. Marella;Pranshu Kalvani;Blase Ur;Chao Pan;Emily Forney;L. Cranor

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第三方公司越来越多地跟踪用户的网络浏览行为,这引发了隐私问题。一些浏览器扩展通知用户这种跟踪,但扩展对用户态度的影响还没有得到很好的研究。我们进行了一项24名参与者的定性实验室研究,评估了三种流行的扩展(Ghostery,DoNotTrackMe和Disconnect)如何影响用户的隐私意识和隐私问题。在使用任何工具之前,许多参与者假设跟踪发生,但不确定具体细节。这些扩展提供了有限的洞察力;参与者仍然不确定跟踪公司是谁,他们收集什么数据以及用于什么目的。在使用浏览器扩展程序时,参与者报告说,由于对跟踪的认识增加,他们对隐私的担忧增加了,但这种担忧因受到扩展程序的保护而减轻。然而,一些参与者不信任这些扩展,或者认为扩展会跟踪他们。虽然所有三个扩展都提供了一些额外的意识,但用户仍然对数据跟踪的许多方面感到困惑。
Third-party companies increasingly track users’ web browsing behavior, which raises privacy concerns. A number of browser extensions inform users about this tracking, yet the extensions’ impact on user attitudes has not been well studied. We conducted a 24-participant, qualitative lab study evaluating how three popular extensions (Ghostery, DoNotTrackMe, and Disconnect) influence users’ privacy awareness and privacy concerns. Before using any tool, many participants assumed tracking occurs, yet were unsure of specifics. The extensions provided limited insight; participants remained uncertain who the tracking companies are, what data they collect, and for what purpose. While using a browser extension, participants reported increased privacy concern due to increased awareness of tracking, yet this concern was mitigated by feeling protected by the extension. However, some participants distrusted the extensions or concluded the extension would tracked them. While all three extensions provided some additional awareness, users remained confused about many aspects of data tracking.