Probing IoT-based consumer services: 'insights' from the connected shower
Probing IoT-based consumer services: 'insights' from the connected shower
复制标题
探索基于物联网的消费者服务：来自互联淋浴的“见解”
DOI：
10.1007/s00779-019-01303-3
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发表时间：
2019
影响因子：
--
通讯作者：
Crabtree A
中科院分区：
文献类型：
--
作者：
Crabtree A
本文介绍了部署技术探针的发现-连接的物联网-以及对“生活服务”或自主上下文感知的面向消费者的物联网服务的发展的影响，这些服务利用传感来获得消费者的“洞察力”并推动个性化服务创新。它有助于水的可持续性和在家庭生活中采用智能淋浴的潜在作用和障碍的文献。它还有助于我们理解的背景下，使用户活动的歧视和阐述，从而提供'洞察力'的生活服务需要他们的成功运作。然而，有问题的是，我们的研究表明，上下文不是传感器数据的属性。传感器数据需要情境化来区分和阐述用户活动，而不是提供对淋浴的情境洞察。因此，除了研究连接淋浴在日常生活中的潜力外，我们还考虑了传感器数据如何通过数据工作的进行以及其交互式成就和组织与生活服务设计的相关性进行情境化。
This paper presents findings from the deployment of a technology probe—the connected shower—and implications for the development of ‘living services’ or autonomous context-aware consumer-oriented IoT services that exploit sensing to gain consumer ‘insight’ and drive personalised service innovation. It contributes to the literature on water sustainability and the potential role and barriers to the adoption of smart showers in domestic life. It also contributes to our understanding of context, which enables user activity to be discriminated and elaborated thereby furnishing the ‘insight’ living services require for their successful operation. Problematically, however, our study shows that context is not a property of sensor data. Rather than provide contextual insights into showering, the sensor data requires contextualisation to discriminate and elaborate user activity. Thus, in addition to examining the potential of the connected shower in everyday life, we consider how sensor data is contextualised through the doing of data work and the relevance of its interactional accomplishment and organisation to the design of living services.