Patient preferences for direct-to-consumer telemedicine services: a nationwide survey.
Patient preferences for direct-to-consumer telemedicine services: a nationwide survey.
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DOI：
10.1186/s12913-017-2744-8
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发表时间：
2017-11-28
影响因子：
2.8
通讯作者：
McElligott JT
中科院分区：
文献类型：
--
作者：
Welch BM;Harvey J;O'Connell NS;McElligott JT
直接面向消费者 (DTC) 的远程医疗提供商有可能改变传统的医患关系。专业医疗组织建议在医疗之家内进行远程医疗。本研究旨在了解患者对 DTC 远程医疗的偏好和愿望。我们对 4345 名调查受访者进行了一项全国范围的调查，这些受访者在人口统计上是平衡的，代表了美国成年人口。该调查包括评估受访者的属性及其使用远程医疗的意愿和舒适度的问题，以及通过远程医疗提供护理的提供者的重要性和期望的属性。相对较少的受访者 (3.5%) 曾与他们的护理提供者进行过在线视频访问。受访者更愿意通过远程医疗去看自己的医疗服务提供者，而不是不愿意（52% 比 25%）。此外，受访者不太愿意使用远程医疗去看同一医疗机构的不同提供者 (35%)，并且最不愿意去看不同组织的不同提供者 (19%)。 41% 的受访者认为他们当前的提供商提供远程医疗并不重要，只有 15% 的受访者会考虑将他们当前的提供商留给提供远程医疗作为一种选择的新提供商。超过一半 (56%) 的受访者认为与他们进行远程医疗就诊的提供商建立良好的关系非常重要。近三分之二的受访者 (60%) 认为远程医疗提供商访问他们的健康记录很重要。患者更喜欢与自己有固定关系的医生一起使用远程医疗。
Direct-to-consumer (DTC) telemedicine providers has the potential to change the traditional patient-physician relationship. Professional medical organizations recommend that telemedicine exist within the medical home. This study aims to understand patients’ preferences and desires for DTC telemedicine. We conducted a nationwide survey of 4345 survey respondents demographically balanced to represent the United States adult population. The survey consisted of questions assessing the respondents’ attributes and their willingness and comfortability using telemedicine as well as the importance and desired attributes of a provider providing care via telemedicine. Relatively few respondents (3.5%) had ever had an online video visit with their care provider. Respondents were more willing to see their own provider via telemedicine than unwilling (52% vs. 25%). Additionally, respondents were less willing to use telemedicine to see a different provider from the same healthcare organization (35%) and were least willing to see a different provider from a different organization (19%). Forty-one percent of respondents felt it was unimportant that their current provider offer telemedicine, and only 15% would consider leaving their current provider to a new provider who offers telemedicine as an option. More than half (56%) of respondents felt it was important to have an established relationship with a provider they’re having a telemedicine visit with. Nearly two-thirds of respondents (60%) felt it was important for a telemedicine provider to have access to their health records. Patients prefer to use telemedicine with their own doctor with whom they have an established relationship.
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影响因子：
9.7
作者：
Uscher-Pines, Lori;Mehrotra, Ateev
通讯作者：
Mehrotra, Ateev
影响因子：
4.7
作者：
Luxton, David D.;Mishkind, Matthew C.;Mysliwiec, Vincent
通讯作者：
Mysliwiec, Vincent
DOI：
10.1001/jama.2016.2186
发表时间：
2016-05-10
期刊：
JAMA
影响因子：
--
作者：
Mehrotra A;Jena AB;Busch AB;Souza J;Uscher-Pines L;Landon BE
通讯作者：
Landon BE
影响因子：
39
作者：
Schoenfeld AJ;Davies JM;Marafino BJ;Dean M;DeJong C;Bardach NS;Kazi DS;Boscardin WJ;Lin GA;Duseja R;Mei YJ;Mehrotra A;Dudley RA
通讯作者：
Dudley RA
DOI：
10.1089/tmj.2009.0030
发表时间：
2009-11-01
期刊：
TELEMEDICINE JOURNAL AND E-HEALTH
影响因子：
--
作者：
Agha, Zia;Schapira, Ralph M.;Roter, Debra L.
通讯作者：
Roter, Debra L.