Dealing with disgust: Street-level bureaucrats as agents of Kafkaesque bureaucracy
Dealing with disgust: Street-level bureaucrats as agents of Kafkaesque bureaucracy
复制标题
应对厌恶：作为卡夫卡式官僚机构代理人的街头官僚
DOI：
10.1177/1350508419883382
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发表时间：
2019
期刊：
影响因子：
3
通讯作者：
A. Masood
中科院分区：
文献类型：
--
作者：
M. Nisar;A. Masood
官僚主义深深地牵连在生物政治制度中，这些制度在当代社会中创造并呈现出无形的社会废物，即被归类为异常、越轨或无用的个人。根据先前的理论家，官僚机构能够通过道德距离和对技术效率的依赖来执行这一关键任务。通过特别关注街道一级的官僚，一个独特的层次的官僚机构，这往往是既没有道德距离，也没有明确的方向，本文解释了分类，管理和回收的微观过程，通过它进行社会废物管理在当代社会。在这样做的时候，本文强调，除了官方政策，非正式因素，如社会，组织和群体规范的官僚行为的关键决定因素在一线组织和问题化的一些关键假设韦伯官僚。与功能性解释不同，我们认为，在某些情况下，影响街头官僚的非正式因素比官方公共政策更具回归性，有助于解释当代官僚的一些反乌托邦特征及其对社会不公平的影响。
Bureaucracy is deeply implicated in the biopolitical regimes that create and render invisible social waste—individuals classified as abnormal, deviant, or useless—in contemporary societies. According to previous theorists, bureaucracy is able to carry out this critical task through moral distance and reliance on technical efficiency. By specifically focusing on street-level bureaucrats, a unique tier of bureaucracy which is often afforded neither moral distance nor clear directions, this article explains the microprocesses of classification, managing and recycling through which social waste management is carried out in contemporary society. In doing so, this article highlights that in addition to official policies, informal factors like social, organizational, and group norms are critical determinants of bureaucratic behavior in front-line organizations and problematize some of the key assumptions of Weberian bureaucracy. Unlike functional interpretations, we argue that, in some instances, the informal factors influencing street-level bureaucrats are more regressive than official public policies and help explain some of the dystopian features of contemporary bureaucracy and its impact on social inequity.