TASK-TECHNOLOGY FIT AND INDIVIDUAL-PERFORMANCE

TASK-TECHNOLOGY FIT AND INDIVIDUAL-PERFORMANCE
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DOI:
10.2307/249689
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发表时间:
1995-06-01
期刊:
影响因子:
7.3
通讯作者:
THOMPSON, RL
THOMPSON, RL
中科院分区:
管理学2区
文献类型:
--
作者:
GOODHUE, DL;THOMPSON, RL

文献摘要

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信息系统(IS)研究中的一个关键问题是更好地理解信息系统和个人绩效之间的联系。本研究报告的研究有两个主要目标:(1)提出一个全面的理论模型,结合两个基本研究流派的有价值的见解,(2)实证检验该模型的核心。新模式的核心是断言,信息技术要对个人业绩产生积极影响,技术:(1)必须得到利用,(2)必须与其所支持的任务很好地匹配。这一新模型得到了对两家公司600多名员工的数据分析的适度支持。这项研究强调了技术与用户任务之间的匹配在实现信息技术对个人绩效影响方面的重要性。它还表明,如果将任务-技术匹配分解为更详细的组成部分,则可作为一个强有力的诊断工具的基础,以评价某一组织的信息系统和服务是否满足用户的需要。
A key concern in Information Systems (IS) research has been to better understand the linkage between information systems and individual performance. The research reported in this study has two primary objectives: (1) to propose a comprehensive theoretical model that incorporates valuable insights from two comple mentary streams of research, and (2) to empirically test the core of the model. At the heart of the new model is the assertion that for an information technology to have a positive impact on individual performance, the technology: (1) must be utilized and (2) must be a good fit with the tasks it supports. This new model is moderately supported by an analysis of data from over 600 individuals in two companies. This research highlights the importance of the fit between technologies and users' tasks in achieving individual performance impacts from information technology. It also suggests that task-technology fit, when decomposed into its more detailed components, could be the basis for a strong diagnostic tool to evaluate whether information systems and services in a given organization are meeting user needs.