Maintenance of the Effect of Training in Communication Skills: A Controlled Follow-Up Study of Level of Communicated Empathy
Maintenance of the Effect of Training in Communication Skills: A Controlled Follow-Up Study of Level of Communicated Empathy
复制标题
沟通技巧培训效果的维持：沟通同理心水平的对照跟踪研究
DOI：
10.1093/oxfordjournals.bjsw.a011261
复制
发表时间：
1997
影响因子：
1.8
通讯作者：
P. Nerdrum
中科院分区：
文献类型：
--
作者：
P. Nerdrum
沟通技巧课程的长期有效性进行了测试，在两组匹配的社会工作专业学生的对照研究。方案组除接受一般概念训练外，还参加了50小时的沟通技巧训练课程，而对照组只参加社会工作概念训练。在后续行动期间，各小组开展了类似的实地活动。在三个月的培训之前和之后，以及18个月的随访中，对两组人的沟通同理心水平进行了评估。训练结束时，项目组的沟通同理心水平显着提高，而对照组则没有。节目组不仅保持了，而且慢慢地增加了它的沟通共情水平。对照组在训练期后也显示出小幅增加，但组间差异保持不变。具体的沟通培训和培训后的实地实践的相互作用，在获得和保持沟通共情水平的提高的过程中进行了讨论。
The long-term effectiveness of a communication skills course was tested in a controlled study of two matched groups of social work students. The program group participated in a 50-hour communication skills training course in addition to ordinary concept training, while the control group participated in social work concept training only. In the follow-up period, the groups engaged in similar field practice. Both groups were assessed with regard to level of communicated empathy both before and after the three-month training, as well as at 18-month follow-up. At the end of the training period, the program group showed a significant increase in the level of communicated empathy, while the control group did not. The program group not only maintained, but slowly increased, its level of communicated empathy. The control group also showed a small increase after the training period, but the difference between the groups was maintained. The interaction of specific communication training and field practice after training in the process of acquiring and maintaining increased levels of communicated empathy is discussed.