Videoconference Fatigue? Exploring Changes in Fatigue After Videoconference Meetings During COVID-19
Videoconference Fatigue? Exploring Changes in Fatigue After Videoconference Meetings During COVID-19
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DOI：
10.1037/apl0000906
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发表时间：
2021-03-01
影响因子：
9.9
通讯作者：
Keener, Sheila K.
中科院分区：
文献类型：
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作者：
Bennett, Andrew A.;Campion, Emily D.;Keener, Sheila K.
为应对2019冠状病毒病（COVID-19）全球健康大流行，许多员工转为远程工作，包括远程会议。随着这种突然的转变，员工和媒体开始讨论视频会议疲劳，这是一种潜在的新现象，即由于视频会议而感到疲劳和疲惫。在本研究中，我们研究了视频会议疲劳的性质，当这种现象发生时，什么视频会议的特点与疲劳使用混合方法的方法。定性反应的专题分析表明，视频会议疲劳的存在，往往在近时间接近的视频会议，并受到各种视频会议的特点。我们于五个工作日内每小时向因COVID-19疫情而远程工作的55名雇员收集定量数据。潜在增长模型的结果表明，在一天中的不同时间的视频会议与员工疲劳的偏差超出了预期的基础上典型的疲劳轨迹。从279个视频会议的多层次建模结果表明，关闭麦克风，有较高的感觉，组亲切感与较低的视频会议后疲劳。其他分析表明，更高水平的群体参与度是防止视频会议疲劳的最一致的保护因素。这些发现对工人和组织具有直接的实际意义，因为他们继续在相对较新的远程工作领域中航行。
In response to the Coronavirus disease 2019 (COVID-19) global health pandemic, many employees transitioned to remote work, which included remote meetings. With this sudden shift, workers and the media began discussing videoconference fatigue, a potentially new phenomenon of feeling tired and exhausted attributed to a videoconference. In the present study, we examine the nature of videoconference fatigue, when this phenomenon occurs, and what videoconference characteristics are associated with fatigue using a mixed-methods approach. Thematic analysis of qualitative responses indicates that videoconference fatigue exists, often in near temporal proximity to the videoconference, and is affected by various videoconference characteristics. Quantitative data were collected each hour during five workdays from 55 employees who were working remotely because of the COVID-19 pandemic. Latent growth modeling results suggest that videoconferences at different times of the day are related to deviations in employee fatigue beyond what is expected based on typical fatigue trajectories. Results from multilevel modeling of 279 videoconference meetings indicate that turning off the microphone and having higher feelings of group belongingness are related to lower postvideoconference fatigue. Additional analyses suggest that higher levels of group belongingness are the most consistent protective factor against videoconference fatigue. Such findings have immediate practical implications for workers and organizations as they continue to navigate the still relatively new terrain of remote work.