Investigating the Work of Industrial Schedulers through Field Study
Investigating the Work of Industrial Schedulers through Field Study
复制标题
通过实地研究调查工业调度员的工作
DOI：
10.1007/s101110050033
复制
发表时间：
1999
期刊：
影响因子：
--
通讯作者：
Caroline Vernon
中科院分区：
文献类型：
--
作者：
S. Crawford;B. MacCarthy;John R. Wilson;Caroline Vernon
从人为因素的角度研究计划和调度已重新成为当代制造企业的一个重要研究领域。需要改进决策支持系统，使人与计算机系统最佳结合，以提高生产力和反应能力。然而，有一个知识的缺乏对现实的人的因素的计划和调度实践在整个制造业。本文回顾了以往的研究调度的做法，并表明缺乏明确的报告和合理的方法来研究调度行为，并解释和代表的结果。提出了实地研究是进行实际调度研究的最合适的方法，并详细说明了实地研究中使用的各种方法。特别强调的是在功能，空间和时间复杂的环境中的规划和调度实践的性质的调查。
The study of planning and scheduling from a human factors perspective has re-emerged as an important area for research in contemporary manufacturing enterprises. Improved decision support systems are needed that optimally integrate people with computer-based systems in order to increase productivity and responsiveness. However, there is a dearth of knowledge on the reality of the human factors of planning and scheduling practice across manufacturing industry. This paper reviews previous studies of scheduling practice and demonstrates the lack of clearly reported and justified methods to study scheduling behaviour and to interpret and represent the findings. Field study is proposed as the most appropriate approach for carrying out studies of scheduling in practice and various methods used in scheduling field studies are specified. Particular emphasis is given to the investigation of the nature of planning and scheduling practice in the context of a functionally, spatially and temporally complex environment.