Effective Peer Employment Within Multidisciplinary Organizations: Model for Best Practice
Effective Peer Employment Within Multidisciplinary Organizations: Model for Best Practice
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DOI：
10.1007/s10488-021-01162-2
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发表时间：
2021-09-03
影响因子：
2.6
通讯作者：
Bellamy, Chyrell
中科院分区：
文献类型：
--
作者：
Byrne, Louise;Roennfeldt, Helena;Bellamy, Chyrell
本研究从多学科心理健康和物质使用康复服务的同伴工作者、非同伴工作人员和管理人员的角度，试图更清楚地了解加强有效同伴就业和组织变革的组织机制。研究结果被用于为同伴就业和相关的组织变革开发组织最佳实践模型，以促进以康复为导向和以人为本的服务。进行了定性研究，涉及132人参加14个焦点小组和8个个人访谈。这些人受雇于美国五个提供心理健康和药物使用恢复服务的多学科组织，专家小组认为他们为同伴工作者提供了有效的就业机会。研究结果包括最佳实践的互动工作模式，包括组织承诺、组织文化和有效的组织战略，这些都是“全组织”方法所必需的，以支持真正的同伴工作，实现组织转型，实现以恢复为导向的价值观和以人为本的服务。策略包括人力资源参与、在组织高层职位上的同事、反复进行的全体员工培训，以及同事培训和同事领导的监督。研究结果表明，整个组织的承诺、文化和实践对于支持多学科环境中同伴有效就业所需的组织转型至关重要。
This study sought a clearer understanding of organizational mechanisms reinforcing effective peer employment and organizational change from the perspectives of peer workers, non-peer staff and management in multidisciplinary mental health and substance use recovery services. Findings were used to develop a model for organizational best practice for peer employment and associated organizational change to promote recovery-oriented and person-directed services. Qualitative research was undertaken, involving 132 people participating in 14 focus groups and eight individual interviews. These people were employed across five U.S. multidisciplinary organizations providing mental health and substance use recovery services and deemed by a panel of experts to provide effective employment of peer workers. Study findings include the articulation of an interactive working model of best practice, comprising organizational commitment, organizational culture and effective organizational strategies necessary for a "whole-of-organization" approach to support authentic peer work and enable organizational transformation, to actualize recovery-oriented values and person-driven services. Strategies include Human Resources engagement, peers in positions of senior organizational authority, recurring whole of workforce training, along with peer training and peer-led supervision. Findings suggest whole-of-organization commitment, culture and practice are essential for the organizational transformation needed to support effective employment of peers in multidisciplinary environments.