Web page revisitation revisited: implications of a long-term click-stream study of browser usage

Web page revisitation revisited: implications of a long-term click-stream study of browser usage
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重新审视网页:浏览器使用的长期点击流研究的影响

DOI:
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发表时间:
2007
期刊:
International Conference on Human Factors in Computing Systems
影响因子:
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通讯作者:
M. Mayer
M. Mayer
中科院分区:
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文献类型:
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作者:
Hartmut Obendorf;H. Weinreich;E. Herder;M. Mayer

文献摘要

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本文介绍了一个广泛的长期点击流的Web浏览器的使用研究的结果。针对页面重访的特点和挑战,更新了七到十三年前的研究结果。必须区分页面重访这一术语,因为重复率----衡量页面重访比例的关键指标----在很大程度上取决于解释。我们确定了不同类型的重新访问,可以评估当前用户支持的质量,并为新工具开发概念。个人的导航策略差异很大,受到个人习惯和访问网站类型的强烈影响。根据用户操作日志和访谈,我们将短期重访(回溯或撤销)与中期重访(重新利用或观察)和长期重访(重新发现)区分开来。我们分析了目前存在的问题,并提供建议,以改善支持不同的重访类型。
This paper presents results of an extensive long-term click-stream study of Web browser usage. Focusing on character and challenges of page revisitation, previous findings from seven to thirteen years ago are updated. The term page re-visit had to be differentiated, since the recurrence rate--the key measure for the share of page revisits--turns out to strongly depend on interpretation. We identify different types of revisitation that allow assessing the quality of current user support and developing concepts for new tools. Individual navigation strategies differ dramatically and are strongly influenced by personal habits and type of site visited. Based on user action logs and interviews, we distinguished short-term revisits (backtrack or undo) from medium-term (re-utilize or observe) and long-term revisits (rediscover). We analyze current problems and provide suggestions for improving support for different revisitation types.