Enhancing effects of manufacturing flexibility through operational absorptive capacity and operational ambidexterity
Enhancing effects of manufacturing flexibility through operational absorptive capacity and operational ambidexterity
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DOI：
10.1016/j.jom.2011.10.004
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发表时间：
2012-03
影响因子：
7.8
通讯作者：
Pankaj C. Patel;S. Terjesen;Dan Li
中科院分区：
文献类型：
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作者：
Pankaj C. Patel;S. Terjesen;Dan Li
大量研究调查了不确定环境中的制造灵活性如何导致企业绩效，结果好坏参半。这种不同的结论可能是由于不同公司在获取、吸收和转化知识以及同时开发现有运营能力和探索新运营能力方面的能力不同。基于制造柔性在环境不确定性和企业绩效之间起中介作用的文献，我们探讨了两个组织学习或有条件对运营环境的适用性：运营吸收能力和运营两重性。吸收能力使人们能够识别和吸收新知识。双智性决定了这种知识是否将同时用于勘探和开采。以852家制造企业为样本，我们发现环境不确定性通过制造柔性直接和间接影响企业绩效。此外，运营吸收能力和运营两重性都对环境不确定性与制造柔性之间的关系以及制造柔性与企业绩效之间的关系起到了调节作用。文中还讨论了理论和实践意义。
A large body of research investigates how manufacturing flexibility in uncertain environments leads to firm performance, with mixed results. The mixed findings could be due to differences across firms in terms of the capabilities to acquire, assimilate, and transform knowledge and to simultaneously pursue both the exploitation of existing operational capabilities and the exploration for new operational capabilities. Building on the literature that suggests that manufacturing flexibility mediates the relationship between environmental uncertainty and firm performance, we explore the applicability of two organizational learning contingencies to the operations environment: operational absorptive capability and operational ambidexterity. Absorptive capacity enables the recognition and assimilation of new knowledge. Ambidexterity determines whether this knowledge will be applied for both exploration and exploitation. Using a sample of 852 manufacturing firms, we find that environmental uncertainty affects firm performance directly and indirectly through manufacturing flexibility. Furthermore, both operational absorptive capacity and operational ambidexterity moderate the relationship between environmental uncertainty and manufacturing flexibility and the relationship between manufacturing flexibility and firm performance. Theoretical and practical implications are discussed.