“Discursive Opening” and Closing in Organisational Self-Study

“Discursive Opening” and Closing in Organisational Self-Study
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组织自学的“话语开场”与闭幕

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发表时间:
2004
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通讯作者:
J. A. Thackaberry
J. A. Thackaberry
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文献类型:
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作者:
J. A. Thackaberry

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本文介绍了组织自我学习的实践,并探讨其潜力,创造“话语开口”系统扭曲的沟通,特别是当成员从事新的话语调查自己的组织生活的主观和客观的特点。它调查了美国林务局最近进行的一项自我研究,以诊断和解决荒地消防的安全问题。分析揭示了参与新的话语如何让消防员想象一种新的文化,鼓励他们思考而不仅仅是遵守规则。但是,某些话语封闭的举动加强了官僚管理的安全规则的基本指导媒介,并可能阻碍组织成员所希望的文化变革,并要求合法化的第三方。
This article describes the practice of organizational self-study and examines its potential to create “discursive openings” in systematically distorted communication, particularly when members engage new discourses to investigate subjective and objective features of their own organizational lives. It investigates a recent self-study undertaken by the U.S. Forest Service to diagnose and solve safety issues in wildland firefighting. The analysis reveals how engaging a new discourse allowed firefighters to imagine a new culture where they would be encouraged to think rather than just obey rules. But certain discursive closure moves reinforced the constitutive steering medium of bureaucratically managed safety rules, and potentially thwarted cultural change hoped for by organizational members and demanded by legitimating third parties.