The impact of environmental factors on nursing stress, job satisfaction, and turnover intention.
The impact of environmental factors on nursing stress, job satisfaction, and turnover intention.
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DOI：
10.1097/nna.0b013e3181e9393b
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发表时间：
2010-07
期刊：
影响因子：
--
通讯作者：
Robson M
中科院分区：
文献类型：
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作者：
Applebaum D;Fowler S;Fiedler N;Osinubi O;Robson M
本研究旨在探讨气味、噪音、光线、色彩等环境因素与知觉压力、工作满意度、离职意向之间的关系。身体工作环境对护士的压力有正向影响，也有负向影响，压力对护士的工作满意度和转业意向有负向影响。研究问题的回答采用描述性的相关设计。样本(n=116)包括在急诊护理环境中工作的外科内科护士。36个项目的问卷涉及气味、噪音、光线、颜色、感觉到的压力、工作满意度和离职倾向。噪声与知觉压力、知觉压力与工作满意度、工作满意度与离职倾向、知觉压力与离职意向之间存在显著相关。护士往往会忽视自己的身体环境，“做好本职工作”。工作环境中常见的环境压力源可能会给员工带来压力，并影响工作满意度，最终影响换工作的意愿。减轻或消除这些环境因素有可能提高工作人员的满意度和留任率。压力影响护理工作满意度，并最终影响换工作意向。
The purpose of this study was to investigate relationships between environmental factors of odor, noise, light, and color and perceived stress, job satisfaction, and turnover intention. The physical work environment may positively or negatively influence nurses’ stress, and stress may negatively impact their job satisfaction and intention to change jobs. The research questions were answered using a descriptive, correlational design. The sample (n = 116) consisted of medical-surgical nurses working in acute-care settings. A 36-item questionnaire addressed odor, noise, light, color, perceived stress, job satisfaction, and turnover intention. Significant relationships were found between noise and perceived stress, perceived stress and job satisfaction, job satisfaction and turnover intention, and perceived stress and turnover intention. Nurses tend to overlook their physical environment and “do their job.” Common environmental stressors in the work environment can be stressful to staff and influence job satisfaction and, ultimately, intention to change jobs. Mitigating or eliminating these environmental factors has the potential to improve staff satisfaction and retention. Stress influences nursing job satisfaction and, ultimately, intention to change jobs.