Perception and needs of older visitors in the Swiss National Park - a qualitative study of hiking tourists over 55
Perception and needs of older visitors in the Swiss National Park - a qualitative study of hiking tourists over 55
复制标题
瑞士国家公园老年游客的看法和需求 - 对 55 岁以上徒步游客的定性研究
DOI：
10.1553/eco.mont-3-1s47
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发表时间：
2011
期刊：
影响因子：
--
通讯作者：
N. Backhaus
中科院分区：
文献类型：
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作者：
Alice Trachsel;N. Backhaus
老年人是越来越活跃的游客。更好的健康状况、更好的经济背景和更好的流动性使他们在瑞士国家公园（SNP）的游客人数稳步增加。本文旨在确定这些老年游客的SNP的看法。使用定性方法，我们采访了100多名55岁以上的游客。此外，我们还采访了该地区的专家，以了解旅游业和公园管理部门如何看待这些客户。结果显示，老年人是对苏格兰民族党信息非常感兴趣的访客群体。虽然仍然适合，他们把他们的时间在小径上，花更多的时间在观察。年长的游客非常赞成公园的严格规定，对违反规定的人感到不满。他们最不喜欢的是拥挤和噪音，这一事实需要公园管理部门密切关注。旅游业非常清楚这一旅游群体的乘数效应，并尽可能满足他们的需求。
Older people are increasingly active tourists. Better health, an improved financial background and better mobility have let their number as visitors in the Swiss National Park (SNP) steadily increase. This paper aims at ascertaining these older visitors’ perception of the SNP. Using a qualitative approach, we interviewed more than a hundred visitors over 55. In addition, we carried out interviews with experts from the region to find out how this clientele is perceived by the tourist industry and the park management. Results show that older people are a visitor group that is very interested in information about the SNP. While still fit, they take their time on the trails and spend more time on observation. Older visitors are very much in favour of the strict rules that apply in the park and resent people breaking these rules. What they most dislike is crowding and noise, a fact that needs close attention from the park management. The tourist industry is very much aware of this tourist group’s multiplicator effect and tries to meet their needs as much as possible.