Delegating to software agents
Delegating to software agents
复制标题
委托给软件代理
DOI：
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发表时间：
1997
期刊：
影响因子：
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通讯作者：
Steven H. Lewis
中科院分区：
文献类型：
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作者：
A. Milewski;Steven H. Lewis
目前人们对智能代理的发展有很大的兴趣。虽然人们对智能代理的确切构成几乎没有共识，但许多定义都体现了一种不同于传统的用户界面模型，即用户在基于计算机的“工具”的帮助下执行任务。相反，与代理相关联的“委托”模型基于将任务委托给自治的、有时是拟人化的系统，对其性能进行监控和评估。用户界面模型的这种变化是戏剧性的，因为在人类中，委托可能是一种困难且经常避免的行为。代理接口设计需要克服委托中公认的缺点。为此，设计师应该发现管理科学和组织心理学的文献与传统的人的因素一样相关。本文描述了与智能代理设计相关的任务授权问题。用户界面。
There is currently a great deal of interest in the development of intelligent agents. While there is little agreement on exactly what constitutes an intelligent agent, many definitions embody a user-interface model that differs from the traditional one where users perform tasks with the help of computer-based “tools”. In contrast, the “delegation” model associated with agents is based on entrusting tasks to an autonomous, sometimes anthropomorphized system, whose performance is monitored and evaluated. This change in user-interface model is a dramatic one since delegation can be a difficult and often-avoided behavior in humans. Agent-interface designs need to overcome well-established drawbacks in delegation. For this purpose, designers should find the management sciences and organizational psychology literatures to be as relevant as that of traditional human factors. This paper describes issues regarding task delegation as they pertain to the design of intelligent-agent?user interfaces.