The view from the trenches: organization, power, and technology at two nonprofit homeless outreach centers
The view from the trenches: organization, power, and technology at two nonprofit homeless outreach centers
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战壕中的视角：两个非营利性无家可归者外展中心的组织、权力和技术
DOI：
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发表时间：
2008
期刊：
影响因子：
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通讯作者：
W. K. Edwards
中科院分区：
文献类型：
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作者：
Christopher A. Le Dantec;W. K. Edwards
非营利社会服务组织是美国和世界各地社会支持基础设施的中坚力量。随着信息交换的生态越来越数字化，资源和专业知识有限的非营利组织难以跟上步伐。我们对美国一个大都市的两个为无家可归者提供服务的非营利性外展中心进行了定性调查。尽管这些组织有着相似的目标，但在计算机化、志愿服务和组织结构方面的明显差异表明，在资源和技术专门知识高度受限的情况下，试图采用技术系统是一项挑战。
Nonprofit social service organizations provide the backbone of social support infrastructure in the U.S. and around the world. As the ecology of information exchange moves evermore digital, nonprofit organizations with limited resources and expertise struggle to keep pace. We present a qualitative investigation of two nonprofit outreach centers providing service to the homeless in a U.S. metropolitan city. Despite similar goals shared by these organizations, apparent differences in levels of computerization, volunteerism, and organizational structure demonstrate the challenges in attempting to adopt technology systems when resources and technical expertise are highly constrained.