Community Matters more than Anonymity: Analysis of User Interactions on the Quora Q&A Platform

Community Matters more than Anonymity: Analysis of User Interactions on the Quora Q&A Platform
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社区比匿名更重要:Quora Q 上的用户互动分析

DOI:
10.1109/asonam49781.2020.9381425
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发表时间:
2020
期刊:
2020 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining (ASONAM)
影响因子:
--
通讯作者:
Pan Hui
Pan Hui
中科院分区:
--
文献类型:
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作者:
E. Haq;Tristan Braud;Pan Hui

文献摘要

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问答网站是众包知识聚合的最新发展之一。问答网站提供了更多样化的意见,因为它们涉及整个社区。Quora通过社交媒体的流行方面增强了传统的问答模式,并鼓励用户提供他们的姓名,位置和参考资料。这种模式允许更高的质量控制,包括匿名内容,但更重要的是,它引导用户基于其他标准(例如职业,城市)而不是相似的兴趣来形成社区。在本文中,我们研究了Quorans之间的相互作用,揭示了这样的社区是如何出现的。我们对用户生成的内容进行定量和定性分析,并将这些内容与社会和人口特征相关联。我们发现,匿名显着影响答案的长度和主观性。另一方面,大多数用户交互与他们的地理位置有关。
Question-and-answer (Q&A) websites are one of the latest evolutions in crowdsourced knowledge aggregation. Q&A websites provide more diverse opinions, as they involve the entire community. Quora made its reputation out of enhancing the traditional Q&A model with popular aspects of social media and incites its users to provide their names, locations, and references. This model allows higher quality control � including anonymous content, but more importantly, it leads users to form communities based on other criteria (e.g. profession, city) than similar interests. In this paper, we study the interactions among Quorans to unveil how such communities emerge. We perform both quantitative and qualitative analysis on the user-generated content and relate this content to social and demographic features. We show that being anonymous significantly affects the answers' length and subjectivity. On the other hand, most of the user interactions relate to their geographic locations.