Human involvement in autonomous decision-making systems. Lessons learned from three case studies in aviation, social care and road vehicles

Human involvement in autonomous decision-making systems. Lessons learned from three case studies in aviation, social care and road vehicles
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DOI:
10.3389/fpos.2023.1238461
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发表时间:
2023-12
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通讯作者:
P. Salvini;Tyler Reinmund;Benjamin Hardin;Keri Grieman;C. Ten Holter;Aaron Johnson;Lars Kunze;Alan Winfield;M. Jirotka
P. Salvini;Tyler Reinmund;Benjamin Hardin;Keri Grieman;C. Ten Holter;Aaron Johnson;Lars Kunze;Alan Winfield;M. Jirotka
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文献类型:
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作者:
P. Salvini;Tyler Reinmund;Benjamin Hardin;Keri Grieman;C. Ten Holter;Aaron Johnson;Lars Kunze;Alan Winfield;M. Jirotka

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本文借鉴了三个案例研究,探讨了使用自主决策系统(ADMS)所涉及的一些挑战和紧张局势。特别是,该文件强调:(i)围绕决策“场所”变化的挑战,以及对利益相关者的相关后果;(ii)监管对利益相关者的潜在影响,如《通用数据保护条例》(GDPR);(iii)利益相关者群体对“决策”问题带来的不同价值观; ㈣使用自动化系统和缺乏对可能后果的评估,可能会破坏或削弱原先存在的利益攸关方和决策当局的复杂网络;(v)为非技术使用者而设的管理管理系统,如何会导致规避系统的预定用途的界缐。我们通过三个领域的案例研究来说明这些挑战:成人社会护理,航空和车辆驾驶员监控系统。本文最后提出了在部署行政管理系统方面的实践和政策建议。
This paper draws on three case studies to examine some of the challenges and tensions involved in the use of Autonomous Decision-Making Systems (ADMS). In particular, the paper highlights: (i) challenges around the shifting “locale” of the decision, and the associated consequences for stakeholders; (ii) potential implications for stakeholders from regulation such as the General Data Protection Regulation (GDPR); (iii) the different values that stakeholder groups bring to the “decision” question; (iv) how complex pre-existing webs of stakeholders and decision-making authorities may be disrupted or disempowered by the use of an automated system and the lack of evaluation of possible consequences; (v) how ADMS for non-technical users can lead to circumvention of the boundaries of intended system use. We illustrate these challenges through case studies in three domains: adult social care, aviation, and vehicle driver monitoring systems. The paper closes with recommendations for both practice and policy in the deployment of ADMS.