Towards Understanding the Process of Process Modeling: Theoretical and Empirical Considerations
Towards Understanding the Process of Process Modeling: Theoretical and Empirical Considerations
复制标题
理解过程建模的过程：理论和经验考虑
DOI：
10.1007/978-3-642-28108-2_35
复制
发表时间：
2011
期刊：
影响因子：
--
通讯作者：
Y. Wand
中科院分区：
文献类型：
--
作者：
P. Soffer;Maya Kaner;Y. Wand
业务流程建模的实证研究通常旨在了解可以提高模型质量的因素。我们确定了这些研究的两个局限性。首先，质量维度通常主要涉及句法和语用，而不是充分解决语义质量。第二，虽然与模型理解相关的发现已经锚定在认知理论中，但与模型构建相关的发现大多仍然无法解释。本文以问题解决理论为基础，研究了过程建模的过程。具体而言，工作采取的方法，问题首先概念化为心理模型，解决方法的应用。本文认为，调查这两个阶段可以帮助理解，从而提高语义和语法质量的过程模型。本文报告了一项实证研究，解决过程模型开发过程中创建的心理模型，证明了这种研究的可行性。然后，它建议设计其他研究遵循这一方向。
Empirical studies of business process modeling typically aim at understanding factors that can improve model quality. We identify two limitations of such studies. First, the quality dimensions usually addressed are mainly syntactic and pragmatic, not addressing semantic quality sufficiently. Second, while findings related to model understanding have been anchored in cognitive theories, findings related to model construction have remained mostly unexplained. This paper proposes to study the process of process modeling, based on problem solving theories. Specifically, the work takes the approach that problems are first conceptualized as mental models, to which solution methods are applied. The paper suggests that investigating these two phases can help understand and hence improve semantic and syntactic quality of process models. The paper reports on an empirical study addressing the mental model created during process model development, demonstrating the feasibility of such studies. It then suggests designs for other studies that follow this direction.