Evidence-based volunteer management: a review of the literature
Evidence-based volunteer management: a review of the literature
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循证志愿者管理：文献综述
DOI：
--
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发表时间：
2018
影响因子：
1.5
通讯作者：
Christopher J. Einolf
中科院分区：
文献类型：
--
作者：
Christopher J. Einolf
本文回顾了81篇直接测试志愿者管理实践有效性的文章。许多文章衡量的是志愿人员对管理做法质量的看法，而不是做法本身，这使得它们对志愿人员管理人员的效用有限。大多数文章使用自我报告，横断面调查和主观结果的措施，如满意度和意图继续志愿服务。尽管有这些限制，目前的研究支持11个最佳做法的有效性：责任保险，明确界定的作用，工作设计，招聘战略，筛选和匹配，指导和培训，监督和沟通，承认，满足动机，反思和同行支持。实践者文献提出的三种假定的最佳做法：书面政策、记录保存和个人评价，尚未得到支持。今后的研究应采用更严格的方法，包括经过验证的措施、志愿人员效力的外部评级、实地试验和纵向调查。
This article reviews 81 articles that directly tested the effectiveness of volunteer management practices. Many articles measured volunteers’ perceptions of the quality of management practices, not the practices themselves, making their utility to volunteer managers limited. Most articles used self-reported, cross-sectional surveys and subjective outcome measures such as satisfaction and intent to continue volunteering. Despite these limitations, current research supports the effectiveness of 11 best practices: liability insurance, clearly defined roles, job design, recruitment strategies, screening and matching, orientation and training, supervision and communication, recognition, satisfying motivations, reflection and peer support. No support has yet been found for three supposed best practices suggested by the practitioner literature: written policies, recordkeeping and individual evaluations. Future studies should use more rigorous methods, including validated measures, external ratings of volunteer effectiveness, field experiments and longitudinal surveys.
倦怠、社会支持和艾滋病志愿者。
影响因子：
1.7
作者：
Maslanka,H
通讯作者：
Maslanka,H