Targeting customers : how to use geodemographic and lifestyle data in your business
Targeting customers : how to use geodemographic and lifestyle data in your business
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定位客户:如何在您的业务中使用地理人口统计和生活方式数据
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发表时间:
2004
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通讯作者:
P. Sleight
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作者:
P. Sleight
The publication of the third edition of Targeting Customers is nicely timed to coincide with the 25th anniversary of the UK ‘launch’ of geodemographics. When Baker, Bermingham and McDonald first introduced the concept in a paper at the annual conference of the Market Research Society in 1979, few would have predicted that this new form of segmentation would establish for itself a permanent position and specialism within the marketing industry. That the marketing industry continues to recognise geodemographics as a coherent market, with an expert mix of vendors, products and applications, is in no small part due to the efforts of Peter Sleight. It is the previous editions of this reference book which have defined the industry to its potential customers as well as to its own practitioners. The excitement that Sleight conveys is not just for the business applications of geodemographics (and lifestyles), but for geodemographics as a market in its own right. As a one-time specialist in fast-moving consumer goods (FMCG) marketing his chronicle details with enthusiastic gusto the origins and growth of the category itself, the emergence of the established brands, their alliances and their acquisitions and the arrival of the new niche players. Nor does it neglect the multiplicity of rebranding initiatives, the brand extensions and the unceasing proliferation of product features by which vendors seek to generate competitive advantage within an increasingly crowded and confused marketplace. The seven years since the publication of the second edition have generated sufficient excitement in these areas to justify major updating of many sections. When covering as technically complex a market as this it is often difficult to find an author who has the objectivity that comes from not being associated with a leading vendor and whose knowledge of the industry is detailed and comprehensive. Strengths of this and previous editions are that the chronology, brands and vendors have been researched in meticulous detail and set out in everyday conversational English. This would make the book a particularly appropriate read for marketing managers who need a readable overview of the industry, for students and for analysts finding themselves working in the industry for the first time. Consultants, whether internal or external, tasked with advising management on how to organise an effective market analysis capability would also find much of value in this book. As Sleight would be the first to concede, this is more of a reference book than a technical manual. It might be of interest but rather less relevant to a business analyst wanting to evaluate specific quantitative Third edition