High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience
High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience
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高性能医疗保健：利用关系的力量实现质量、效率和弹性
DOI：
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发表时间：
2009
期刊：
影响因子：
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通讯作者：
J. H. Gittell
中科院分区：
文献类型：
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作者：
J. H. Gittell
第一部分：关系协调和高绩效医疗保健第一章：我们面临的挑战第二章：关系协调作为成本和质量绩效的驱动力第三章：关系协调和在压力下的弹性第二部分：建立关系协调第四章：在一线培养领导力第5章：雇佣和培训关系能力第6章：衡量和奖励广泛的绩效第7章：主动解决冲突第8章：为重点设计工作第10章：通过路径和协议建立联系第11章：扩大团队会议的参与度第12章：建立信息系统第13章：与供应商建立合作伙伴III：从这里到那里第14章：克服障碍进行更改第15章：在行业级别支持高性能医疗保健
Part I: Relational Coordination and High Performance Healthcare Chapter 1: The Challenges We Face Chapter 2: Relational Coordination as a Driver of Cost and Quality Performance Chapter 3: Relational Coordination and Resilience under Pressure Part II: Building Relational Coordination Chapter 4: Develop Leadership at the Front-Line Chapter 5: Hire and Train for Relational Competence Chapter 6: Measure and Reward Performance Broadly Chapter 7: Resolve Conflicts Proactively Chapter 8: Design Jobs for Focus Chapter 9: Create Boundary Spanners Chapter 10: Connect Through Pathways and Protocols Chapter 11: Broaden Participation in Team Meetings Chapter 12: Establish Information Systems Chapter 13: Partner with Your Suppliers Part III: Getting from Here to There Chapter 14: Overcome the Obstacles to Change Chapter 15: Support High Performance Healthcare at the Industry Level