Cultural values, emotional intelligence, and conflict handling styles: A global study
Cultural values, emotional intelligence, and conflict handling styles: A global study
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DOI：
10.1016/j.jwb.2016.02.001
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发表时间：
2016-06-01
影响因子：
8.9
通讯作者：
Taras, Vas
中科院分区：
文献类型：
--
作者：
Gunkel, Marjaana;Schlaegel, Christopher;Taras, Vas
虽然以前的研究已经确定了文化价值观和情绪智力作为冲突处理风格的核心决定因素，但很少有人知道文化价值观影响个人对特定冲突处理风格的偏好的机制。基于一个跨国数据集，包括1527个人从10个不同的文化集群，本研究旨在整合这两个文献流通过研究文化价值观的影响，通过情绪智力的冲突处理风格。结构方程模型和中介分析的结果表明，特别是不确定性的回避和长期取向的影响偏好的冲突处理风格的妥协，乐于助人，并通过情绪智力整合。此外，我们发现集体主义对主导风格的偏好有直接的负面影响，而权力距离对回避和主导风格的偏好有直接的正面影响。我们的研究有助于更全面和更综合的理解早期的研究文化和情绪智力在冲突处理中的作用。(C)2016作者爱思唯尔公司出版这是一个CC BY-NC-ND许可下的开放获取文章。
While previous research has identified cultural values and emotional intelligence as central determinants of conflict handling styles, little is known about the mechanism through which cultural values impact individuals' preferences for specific conflict handling styles. Based on a multinational dataset including 1527 individuals from ten different cultural clusters, the current study aims to integrate these two literature streams by examining the influence of cultural values on conflict handling styles through emotional intelligence. The results of structural equation modeling and mediation analysis show that in particular uncertainty avoidance and long-term orientation influence preferences for the conflict handling styles of compromising, obliging, and integrating through emotional intelligence. Furthermore, we find that collectivism has a direct negative effect on the preference for a dominating style and that power distance has a direct positive effect on the preference for an avoiding and a dominating style. Our study contributes to a more comprehensive and more integrative understanding of earlier research on the role of culture and emotional intelligence in conflict handling. (C) 2016 The Authors. Published by Elsevier Inc. This is an open access article under the CC BY-NC-ND license.