Explanatory Study Towards Analysis the Relationship between Total Quality Management and Knowledge Management
Explanatory Study Towards Analysis the Relationship between Total Quality Management and Knowledge Management
复制标题
全面质量管理与知识管理关系分析的解释性研究
DOI：
10.1016/j.sbspro.2013.12.513
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发表时间：
2014
期刊：
影响因子：
--
通讯作者：
M. S. Kahreh
中科院分区：
文献类型：
--
作者：
Z. S. Kahreh;Alireza Shirmohammadi;M. S. Kahreh
为了迎接新的全球环境的挑战，企业开始将质量管理作为其战略业务计划中不可或缺的一部分。本研究旨在探讨全面质量管理与知识管理的关系。全面质量管理在整个组织的成功实施需要在知识管理的四个主要方面进行重大变革，即：创造、存储、共享和应用。为了对本研究的概念研究模型进行评估，使用有效问卷收集了数据。所需数据是从参与银行业的一个组织收集的。数据分析采用SPSS软件。数据分析后的研究概念框架论证了该模型的基本关系。
To meet the challenges of the new global environment, companies have started great attentions toward quality management as an integral part of their strategic business plans. The purpose of this study is to investigate the relationship between Total Quality Management and Knowledge Management. Successful Total Quality Management implementation in throughout the organizations requires major changes in the main four aspects of knowledge management namely: Creating, Storage, Sharing and Application. To evaluate the conceptual research model of this study, using a validated questionnaire data has been gathered. Required data has been gathered from one of the organizations that participated in the banking industry. For data analysis, SPSS software has been used. The research conceptual framework after data analysis demonstrates the basic relationships of this model.