Supporting group interactions in museum visiting
Supporting group interactions in museum visiting
复制标题
支持博物馆参观中的团体互动
DOI：
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发表时间：
2014
期刊：
影响因子：
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通讯作者：
S. Reeves
中科院分区：
文献类型：
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作者：
P. Tolmie;S. Benford;C. Greenhalgh;T. Rodden;S. Reeves
在两个对比鲜明的博物馆民族志研究突出了一个广泛的，但很少记录的CSCW设计的挑战。参观者对展品的参与往往过早结束，因为他们需要跟上或照顾其他团体成员。我们解开了这些现象的机制，揭示了召唤、加压、放牧、靠边站和围捕等行为如何导致跟随、略读和挖掘的反应。我们展示了这个问题是如何特别具有挑战性的幼儿参与。作为一个初始提示，我们探讨了两种方式，CSCW可以帮助解决这一挑战：使信息和展品之间的更流畅的关联，并帮助重新配置访问的社会性质。
Ethnographic study in two contrasting museums highlights a widespread but rarely documented challenge for CSCW design. Visitors' engagement with exhibits often ends prematurely due to the need to keep up with or attend to fellow group members. We unpack the mechanics of these kinds of phenomena revealing how the behaviours of summoning, pressurizing, herding, sidelining, and rounding up, lead to the responses of following, skimming and digging in. We show how the problem is especially challenging where young children are involved. As an initial prompt we explore two ways in which CSCW could help address this challenge: enabling a more fluid association between information and exhibits; and helping reconfigure the social nature of visiting.