A model of workplace incivility, job burnout, turnover intentions, and job performance
A model of workplace incivility, job burnout, turnover intentions, and job performance
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工作场所不文明行为、工作倦怠、离职意向和工作绩效的模型
DOI：
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发表时间：
2016
期刊：
影响因子：
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通讯作者：
Dana M. Cosby
中科院分区：
文献类型：
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作者：
Afzalur Rahim;Dana M. Cosby
本文的目的是确定工作场所不文明行为、工作倦怠、离职意向和工作绩效之间的关系。作者采用二元调查方法收集数据。采用结构方程模型对数据进行分析。结果表明，工作倦怠在工作场所不文明行为与离职意向之间的关系中起中介作用，并且工作场所不文明行为与工作绩效呈负相关。换句话说，经历过较高程度不文明行为的参与者报告称，工作倦怠程度较高，随之而来的是离职意向增加和工作绩效水平较低。作者找不到其他研究来检验工作场所不文明行为与工作绩效之间的关系。
The purpose of this paper is to determine the relationships among workplace incivility, job burnout, turnover intentions, and job performance.,The authors used a dyad survey method to collect data. Structural equation modeling was employed to analyze the data.,Results showed that job burnout mediated the relationship between workplace incivility and turnover intention and that workplace incivility was negatively associated with job performance. In other words, participants experiencing higher levels of incivility reported greater levels of job burnout and subsequent increased turnover intention and lower levels of job performance.,The authors can find no other research that examines the relationship between workplace incivility and job performance.