Reporting behaviours of nursing students who have experienced verbal abuse
Reporting behaviours of nursing students who have experienced verbal abuse
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DOI：
10.1111/j.1365-2648.2009.05114.x
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发表时间：
2009-12-01
影响因子：
3.8
通讯作者：
Meerabeau, Elizabeth
中科院分区：
文献类型：
--
作者：
Ferns, Terry;Meerabeau, Elizabeth
标题.护理专业学生遭受言语虐待后的报告行为。本文是一项研究报告，探讨了护理专业学生在获得临床经验时遭受言语虐待的报告行为。在国际上，言语虐待事件的报告不足已被确定为在研究医疗机构中的攻击时导致数据收集不完整的限制。这可能会使人们对基于研究的结论、建议和政策倡议产生疑问。问卷分发于2005年，以方便样本的156个三年级护理专业学生从一个注册前的护理计划在英格兰。共收回114份问卷，回复率为73.0%。51名学生（44.7%）报告了言语虐待，所有这些都提供了有关行为的细节。32名学生（62.7%）表示他们报告了这一事件，19名（37.3%）受访者表示他们没有报告。只有4起事件有正式记录。受访者最常报告的感觉是尴尬和为施虐者感到难过。没有正式记录口头虐待的经历是普遍的，报告的做法是可变的。高等教育机构和医疗保健提供者都应考虑建立正式报告和记录护士教育期间言语虐待事件的程序，学生应获得正式的支持服务。
Title. Reporting behaviours of nursing students who have experienced verbal abuse.Aim. This paper is a report of a study exploring the reporting behaviours of nursing students who had experienced verbal abuse while gaining clinical experience.Background. Under-reporting of incidents of verbal abuse has been identified internationally as a limitation leading to incomplete data collection when researching aggression in healthcare facilities. This can call into question conclusions, recommendations and policy initiatives based on the research.Method. Questionnaires were distributed in 2005 to a convenience sample of 156 third year nursing students from one preregistration nursing programme in England. A total of 114 questionnaires were returned, giving a response rate of 73.0%. Fifty-one students (44.7%) reported verbal abuse and all of these gave details of the behaviours concerned.Results. Thirty-two students (62.7%) of those reporting verbal abuse) stated that they had reported the incident and 19 (37.3%) of respondents stated that they had not. Only four incidents resulted in formal documentation. The most frequent feelings reported by respondents were embarrassment and feeling sorry for the abuser.Conclusion. Failure to document experiences of verbal abuse formally was prevalent and reporting practices were variable. Both higher education institutions and healthcare providers should consider establishing process for formal reporting and documenting of incidents of verbal abuse during nurse education, and students should have access to formal support services.