The role of privacy fatigue in online privacy behavior
The role of privacy fatigue in online privacy behavior
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DOI：
10.1016/j.chb.2017.12.001
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发表时间：
2018-04-01
影响因子：
9.9
通讯作者：
Jung, Yoonhyuk
中科院分区：
文献类型：
--
作者：
Choi, Hanbyul;Park, Jonghwa;Jung, Yoonhyuk
管理个人在线个人数据的难度越来越大，导致个人感到失去控制。此外，一再发生的消费者数据泄露事件给人们带来了一种徒劳的感觉，最终使他们厌倦了不得不考虑在线隐私。这种现象被称为“隐私疲劳”。“虽然隐私疲劳是普遍存在的，并已被学者讨论，很少有实证研究的现象。本研究的目的不仅是概念化的隐私疲劳，但也检查其在网上隐私行为的作用。本研究在文献研究的基础上，设计了隐私疲劳的测量项目，包括情绪耗竭和玩世不恭两个关键维度。对324名互联网用户的调查数据分析表明，隐私疲劳比隐私担忧对隐私行为的影响更大，尽管后者被广泛认为是解释在线隐私行为的主导因素。(C)2017爱思唯尔有限公司版权所有
The increasing difficulty in managing one's online personal data leads to individuals feeling a loss of control. Additionally, repeated consumer data breaches have given people a sense of futility, ultimately making them weary of having to think about online privacy. This phenomenon is called "privacy fatigue." Although privacy fatigue is prevalent and has been discussed by scholars, there is little empirical research on the phenomenon. This study aimed not only to conceptualize privacy fatigue but also to examine its role in online privacy behavior. Based on literature on burnout, we developed measurement items for privacy fatigue, which has two key dimensions-emotional exhaustion and cynicism. Data analyzed from a survey of 324 Internet users showed that privacy fatigue has a stronger impact on privacy behavior than privacy concerns do, although the latter is widely regarded as the dominant factor in explaining online privacy behavior. (C) 2017 Elsevier Ltd. All rights reserved.