Integrating social networking support for dyadic knowledge exchange: A study in a virtual community of practice
Integrating social networking support for dyadic knowledge exchange: A study in a virtual community of practice
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整合社交网络支持以实现二元知识交换：虚拟实践社区的研究
DOI：
10.1016/j.im.2014.10.001
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发表时间：
2015-01-01
影响因子：
9.9
通讯作者：
Lin, Jie
中科院分区：
文献类型：
--
作者：
Pan, Yonggang;(Calvin) Xu, Yunjie;Lin, Jie
虚拟实践社区是知识管理系统的一种重要形式。将社交网络支持纳入传统的基于论坛的VCoP是否有利于社区内的知识交流？如果是，为什么？基于社会资本理论和交互记忆系统的研究，本研究认为，社会网络支持会促进VCoP中的知识交流。在一项实地研究中，本研究发现，社会网络支持加强了朋友之间的二元知识交流，并降低了二元停止知识交流的概率。这些研究结果从经验上证实了社交网络支持整合在VCoP中的效果，为从业者提供了投资理由。(C)2014爱思唯尔有限公司版权所有。
Virtual community of practice (VCoP) is an important form of knowledge management systems. Would the integration of social networking support into traditional forum-based VCoP benefit knowledge exchange in the community? If so, why? Based on social capital theory and transactive memory system research, this study suggests that social networking support will enhance knowledge exchange in VCoP. In a field study, this study found that social networking support intensifies dyadic knowledge exchange among friends and reduces the probability that dyads stop knowledge exchange. These findings empirically confirm the effect of social networking support integration in VCoP, offering an investment justification for practitioners. (C) 2014 Elsevier B.V. All rights reserved.