Health and health care access for Syrian refugees living in İstanbul

Health and health care access for Syrian refugees living in İstanbul
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居住在伊斯坦布尔的叙利亚难民获得健康和保健服务

DOI:
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发表时间:
2018
影响因子:
4.6
通讯作者:
Bülent Herek
Bülent Herek
中科院分区:
医学3区
文献类型:
--
作者:
P. Torun;Meltem Mücaz Karaaslan;Büşra Sandıklı;C. Acar;E. Shurtleff;Sophia Dhrolia;Bülent Herek

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本研究旨在评估居住在İ区的城市难民的卫生需求。方法采用混合方法对来自家庭、医生、决策者和非政府组织代表的叙利亚妇女进行访谈。数据收集于2015年6月至10月。结果主要挑战是İ斯坦布尔的生活成本、租金上涨和语言障碍。近一半(49.6%)的受访妇女不知道叙利亚人的免费医疗权利。在采访前的最后30天里,58.6%的参与者主要通过公立医院、初级保健中心和药店寻求医疗保健。由于语言障碍和缺乏对土耳其医疗保健系统的了解,与会者在获得医疗保健方面遇到了困难。在医院的等待时间和医护人员的消极态度降低了对这些服务的满意度。结论叙利亚难民在土耳其生活的主要问题与健康没有直接关系。他们被赋予了获得医疗保健的权利,尽管在拥挤的城市中理解和获得服务存在许多困难。
ObjectivesThe study was conducted to assess the health needs of urban refugees living in İstanbul.MethodsA mixed methods approach was adopted to interview Syrian women from households, doctors, decision makers and NGO representatives. The data were collected between June and October 2015.ResultsThe main challenges were the cost of living in İstanbul, increased rent and language barrier. Almost half (49.6%) of the interviewed women did not know about free health care rights for Syrians. In the last 30 days preceding the interview, 58.6% of the participants sought health care primarily through state hospitals, primary health care centres and pharmacies. The participants had difficulty in accessing health care due to the language barrier and a lack of knowledge of the Turkish health care system. Waiting time at hospitals and negative attitudes of health care staff reduced satisfaction in these services.ConclusionsIn relation to life in Turkey, the main issues for Syrian refugees were not directly related to health. They have been given the right to access health care, although had many difficulties in understanding and accessing services in a crowded city.