Designing for Disadvantaged Job Seekers: Insights from Early Investigations

Designing for Disadvantaged Job Seekers: Insights from Early Investigations
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为弱势求职者设计:早期调查的见解

DOI:
10.1145/2901790.2901865
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发表时间:
2016
期刊:
Proceedings of the 2016 ACM Conference on Designing Interactive Systems
影响因子:
--
通讯作者:
A. Chen
A. Chen
中科院分区:
--
文献类型:
--
作者:
Tawanna R. Dillahunt;N. Bose;Suleman Diwan;A. Chen

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互联网在求职和就业方面发挥着普遍作用,特别是对于专业人士和高素质人才而言。尽管所有职业群体和就业状况的求职者都依赖于互联网的各个方面来就业,但过去的研究表明,弱势求职者正在被“抛在后面”,并且随着互联网在就业过程中发挥更重要的作用,弱势求职者将继续被抛在后面。为了减轻这种结果,我们扩展了先前的文献,并采用以用户为中心的设计方法来设计和实现基于网络的就业应用程序,该应用程序为求职者提供来自当地志愿者的简历反馈。我们对应用程序进行了试点,以了解:1) 应用程序缺陷的背景和情况,以及 2) 解决这些缺陷的用户体验原则。我们扩大就业研究,旨在减轻技术进步对弱势求职者的负面影响。
The Internet plays a pervasive role in job search and employment, especially for professionals and for those who are highly qualified. While job seekers from all occupational groups and employment status rely on aspects of the Internet for employment, past research suggests that disadvantaged job seekers are being "left behind" and will continue to be left behind as the Internet takes on a more eminent role in the employment process. To mitigate this outcome, we extended prior literature and took a user-centered design approach to design and implement a web-based employment application that provides job seekers with resume feedback from local volunteers. We piloted our application to understand: 1) the context and circumstances of our application's shortcomings and 2) UX principles that address these shortcomings. We extend employment research that aims to alleviate the negative effects of technological advancement on disadvantaged job seekers.
DOI: 10.1145/2556288.2557123
发表时间: 2014
期刊: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
影响因子: --
作者:
Dillahunt, Tawanna R.
通讯作者: Dillahunt, Tawanna R.