Constructing the legitimate buyer of management consulting services
Constructing the legitimate buyer of management consulting services
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DOI：
10.1108/09534810810915763
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发表时间：
2008-10
影响因子：
2.8
通讯作者：
J. Bäcklund;A. Werr
中科院分区：
文献类型：
--
作者：
J. Bäcklund;A. Werr
目的-聘请管理顾问作为组织变革的外部支持，在文献中被描述为管理者的社会和情感压力活动。管理顾问需要处理他们服务中的这些威胁方面。本文旨在探讨管理顾问为管理者在万维网上的自我展示提供的主题职位。设计/方法论/方法-本文研究了四大管理咨询公司——埃森哲、波士顿咨询集团、毕马威和麦肯锡公司在互联网上的自我展示。使用福柯启发的话语分析框架，我们分析了在这些自我展示中为客户经理提供的主体职位，以及这些主体职位与官僚主义和后官僚主义管理制度的关系。研究发现-该研究确定了两种不同的话语实践-一种规范化实践，将管理顾问的使用构建为管理的自然方面，第二种实践合理化……
Purpose – Hiring management consultants as external support in organizational change is in the literature described as a socially and emotionally stressful activity for managers. Management consultants need to deal with these threatening aspects of their service. This paper aims to explore the subject positions management consultants offer managers in their self‐presentations on the World Wide Web.Design/methodology/approach – The paper studies the self‐presentations on the www of four large management consultancies–Accenture, BCG, KPMG, and McKinsey & Co. Using a Foucault inspired discourse analytical framework, we analyze the subject positions offered to client‐managers in these self‐presentations and how these subject positions relate to the management regimes of bureaucracy and post‐bureaucracy.Findings – The study identifies two different discursive practices–one normalizing practice, constructing the use of management consultants as a natural aspect of management and a second practice rationalizing ...