Customer Value Driven Service Innovation : Identifying service opportunities in the residential heating market based on customers´ value preferences

Customer Value Driven Service Innovation : Identifying service opportunities in the residential heating market based on customers´ value preferences
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客户价值驱动的服务创新：根据客户的价值偏好识别住宅供暖市场的服务机会

DOI：
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发表时间：
2017
期刊：
影响因子：
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通讯作者：
Stina Skovshoved
Stina Skovshoved
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作者：
Isabelle Sandqvist;Stina Skovshoved

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在当今的行业中，有一个持续的趋势，许多公司正在将重点从仅提供产品转向同时向客户提供服务。服务可以带来优势，如...
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