Performance Appraisal and Performance Management: 100 Years of Progress?

Performance Appraisal and Performance Management: 100 Years of Progress?
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DOI:
10.1037/apl0000085
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发表时间:
2017-03-01
影响因子:
9.9
通讯作者:
Murphy, Kevin R.
Murphy, Kevin R.
中科院分区:
心理学1区
文献类型:
--
作者:
DeNisi, Angelo S.;Murphy, Kevin R.

文献摘要

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我们回顾了100年来关于绩效评估和绩效管理的研究,重点介绍了发表在《日本期刊》上的文章,但也包括来自其他期刊的重要工作。我们讨论了八个实质性领域的趋势:(1)量表格式,(2)评估评分的标准,(3)培训,(4)对评估的反应,(5)评分目的,(6)评分来源,(7)评分的人口统计学差异,(8)认知过程,并讨论了我们从每个领域的研究中学到的东西。我们还关注了日本绩效评估研究全盛时期(1970-2000年)的趋势,指出哪些更有成效,哪些可能阻碍进步。我们的总体结论是,日本在这一文献中的作用并不是提出模型和新想法,而是主要测试其他地方提出的想法和模型。尽管如此,我们得出结论,在日本发表的论文通过解决其他人提出的许多关键问题,对该领域做出了重要贡献。我们还提出了未来研究的几个领域,特别是关注绩效管理的研究。
We review 100 years of research on performance appraisal and performance management, highlighting the articles published in JAP, but including significant work from other journals as well. We discuss trends in eight substantive areas: (1) scale formats, (2) criteria for evaluating ratings, (3) training, (4) reactions to appraisal, (5) purpose of rating, (6) rating sources, (7) demographic differences in ratings, and (8) cognitive processes, and discuss what we have learned from research in each area. We also focus on trends during the heyday of performance appraisal research in JAP (1970-2000), noting which were more productive and which potentially hampered progress. Our overall conclusion is that JAP's role in this literature has not been to propose models and new ideas, but has been primarily to test ideas and models proposed elsewhere. Nonetheless, we conclude that the papers published in JAP made important contribution to the filed by addressing many of the critical questions raised by others. We also suggest several areas for future research, especially research focusing on performance management.