Inter-pill-ation and the instrumentalization of compliance
Inter-pill-ation and the instrumentalization of compliance
复制标题
互丸和合规工具化
作者:
J. Dumit
This collection on new anthropologies of compliance edited by Kalman Applbaum and Michael Oldani illustrates the ongoing importance of careful, reflective qualitative research in contemporary biomedicine at every level. Compliance – itself a bureaucratic analytic for assessing health outcome trends – is studied from an impressive array of directions and methods. Nurses, doctors, adolescent and senior patients, NGOs, parents, and college student consumers are researched via ethnography, surveys, interviews, rhetorical analysis, and narrative techniques; and the illnesses considered include cancer, TB, depression, and diabetes. Out of this wide grid emerges a remarkably consistent set of insights, or omens, of a compliance crisis that is most tragic because it almost unregisterable. Compliance’s usefulness as a measure of prescribed treatment adherence by a patient has been its ability to index treatment success, and therefore help in ensuring and governing health. What these anthropologists have discovered, however, is that because of its function as an index, compliance has been itself instrumentalized and made to serve goals sometimes quite far from health. Most fascinating is that it is not only pharmaceutical and insurance companies – the standard bugbears of capitalized medicine – that are engaging in this instrumentalization of compliance, but it is happening across the board, by the severely mentally ill, TB treaters, doctors and nurses. In a surprising fashion, this collection of articles verifies Goodhart’s Law, named after the economist whose finding was that ‘Any observed statistical regularity will tend to collapse once pressure is placed upon it for control purposes.’ In other words, when rewards or punishments target an index rather than the outcome, actions quickly migrate toward maximizing the index independent of outcomes. Marilyn Strathern pointed anthropologists to this phenomenon in her work on audit culture, as it grossly affects our own academic scholarship as we are asked to meet performance indicators that quickly take on a life of their own. As Strathern (2000) put it, ‘It is very simple: you turn the system of measurement into a device that also sets the ideal levels of attainment. In short, audit measures become targets.’ The most frightening example of this in this collection is Oldani’s discovery that rewarding doctors directly for their compliance numbers almost immediately perverts their attention away from best patient care toward the relative value of that patient’s compliance score. This renders some patients not worth treating and others worth