Financial Services to the Unbanked: The Case of the Mzansi Intervention in South Africa
Financial Services to the Unbanked: The Case of the Mzansi Intervention in South Africa
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DOI:
10.5709/ce.1897-9254.140
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发表时间:
2014-06
期刊:
影响因子:
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通讯作者:
Philip Kostov;T. Arun;S. Annim
中科院分区:
文献类型:
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作者:
Philip Kostov;T. Arun;S. Annim
The Mzansi intervention is a major initiative designed to provide banking services to the unbanked South African population. This study investigates the underlying variables that define the choice of a Mzansi account from a consumer perspective. Unlike previous studies, we do not assume that demand for financial services is a given but instead that it is underlain by perceptions and attitudes. Financial attitudes and perceptions are found to exert significant effects on financial choices. In particular, aspirations and forward-looking values are instrumental in facilitating access to finance.