Conceptual Framework for Understanding Incident Management Systems During Public Health Emergencies.
Conceptual Framework for Understanding Incident Management Systems During Public Health Emergencies.
复制标题
了解突发公共卫生事件期间事件管理系统的概念框架。
DOI：
10.1017/dmp.2022.77
复制
发表时间：
2022
影响因子：
2.7
通讯作者：
Clark-Ginsberg A
中科院分区：
文献类型：
--
作者：
Clark-Ginsberg A
有效的事件管理对于协调多个学科和利益相关者在应对紧急情况时的努力至关重要，包括公共卫生灾难，如2019年持续的冠状病毒病现有的研究框架往往侧重于正式的结构和学说，（例如，ICS-NIMS）;但是，在此情况下，作为事件管理基础的组织流程尚未得到系统的评估，也没有被综合成一个连贯的概念框架。框架阻碍了制定可用于进一步发展证据库和促进流程改进的业绩计量。为了解决这一差距，我们提出了一个概念框架的事件管理来自专家的反馈和事件管理及相关领域的文献回顾。该框架具有23个测量结构，分为5个领域：（1）态势感知和信息共享，（2）事件行动和实施规划，（3）资源管理和动员，（4）协调和协作，以及（5）反馈和持续质量改进。这篇文章为制定评估事故管理系统的性能和有效性的可靠措施迈出了第一步。
ObjectiveEffective incident management is essential for coordinating efforts of multiple disciplines and stakeholders when responding to emergencies, including public health disasters such as the ongoing coronavirus disease 2019 (COVID-19) pandemic.MethodsExisting research frameworks tend to focus on formal structures and doctrine (eg, ICS-NIMS); however, organizational processes that underlie incident management have not been systematically assessed and synthesized into a coherent conceptual framework.ResultsThe lack of a framework has hindered the development of measures of performance that could be used to further develop the evidence base and facilitate process improvement. To address this gap, we present a conceptual framework of incident management drawn from expert feedback and a review of literature on incident management and related fields. The framework features 23 measurement constructs grouped into 5 domains: (1) situational awareness and information sharing, (2) incident action and implementation planning, (3) resource management and mobilization, (4) coordination and collaboration, and (5) feedback and continuous quality improvement.ConclusionsAs such, the article provides a first step toward the development of robust measures for assessing the performance and effectiveness of incident management systems.