Allocation of hospital capacity to multiple types of patients
Allocation of hospital capacity to multiple types of patients
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DOI：
10.1057/rpm.2010.30
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发表时间：
2010-11-01
影响因子：
1.6
通讯作者：
Huh, Woonghee Tim
中科院分区：
文献类型：
--
作者：
Ayvaz, Nur;Huh, Woonghee Tim
在几种客户类型之间分配有限的资源是许多制造和服务公司遇到的关键决策。我们解决这个问题，集中在医院设置和制定一个通用的模型，适用于医院的各种资源分配问题。为此，我们考虑一个系统，多个客户类，显示不同的反应，在服务的延迟。通过采用动态规划的方法，我们表明，最优策略的系统，包括销售损失和缺货是不简单的，但具有理想的单调性。此外，我们提出了一个简单的阈值启发式策略，在我们的实验中表现良好。
Allocation of a limited capacity of resources among several customer types is a critical decision encountered by many manufacturing and service firms. We tackle this problem by focusing on a hospital setting and formulate a general model that is applicable to various resource allocation problems of a hospital. To this end, we consider a system with multiple customer classes that display different reactions to the delays in service. By adopting a dynamic-programming approach, we show that the optimal policy for a system involving both lost sales and backorders is not simple but exhibits desirable monotonicity properties. Furthermore, we propose a simple threshold heuristic policy that performs well in our experiments.