Participatory Design, User Involvement and Health IT Evaluation
Participatory Design, User Involvement and Health IT Evaluation
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DOI：
10.3233/978-1-61499-635-4-139
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发表时间：
2016-01-01
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影响因子：
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通讯作者：
Nohr, Christian
中科院分区：
文献类型：
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作者：
Kushniruk, Andre;Nohr, Christian
最终用户对信息系统设计和评价的参与和投入已被认为是采用信息系统成功的关键因素。这一需求在卫生信息系统的设计中最为关键。与一般软件工程文献的证据一致，用户在复杂系统设计中的投入程度已被确定为复杂信息系统成功或失败的最重要因素之一。参与式方法超越了以用户为中心的设计和协作式设计方法，将终端用户作为更积极的参与者纳入设计理念和决策中。参与式方法的支持者主张终端用户更多地参与设计和评估过程。关于增加用户参与设计的有效性的证据在卫生IT的背景下进行了探讨。这篇文章将讨论几种将用户纳入设计和评估的方法。在参与式设计过程中，IT评估的挑战将与几个案例研究一起被描述和探讨。
End user involvement and input into the design and evaluation of information systems has been recognized as being a critical success factor in the adoption of information systems. Nowhere is this need more critical than in the design of health information systems. Consistent with evidence from the general software engineering literature, the degree of user input into design of complex systems has been identified as one of the most important factors in the success or failure of complex information systems. The participatory approach goes beyond user-centered design and co-operative design approaches to include end users as more active participants in design ideas and decision making. Proponents of participatory approaches argue for greater end user participation in both design and evaluative processes. Evidence regarding the effectiveness of increased user involvement in design is explored in this contribution in the context of health IT. The contribution will discuss several approaches to including users in design and evaluation. Challenges in IT evaluation during participatory design will be described and explored along with several case studies.