Involve the user! Changing attitudes toward robots by user participation in a robot prototyping process

Involve the user! Changing attitudes toward robots by user participation in a robot prototyping process
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让用户参与!

DOI:
10.1016/j.chb.2018.09.041
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发表时间:
2019
期刊:
Comput. Hum. Behav.
影响因子:
--
通讯作者:
C. Hohnemann
C. Hohnemann
中科院分区:
--
文献类型:
--
作者:
Natalia Reich;F. Eyssel;C. Hohnemann

文献摘要

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当学生对教育机器人的态度温和时,他们是否愿意接受机器人的学习支持?也许不会,因为心理学研究的证据表明,态度可以预测人们对态度对象的行为。因此,对机器人的负面看法可能是在教育环境中部署机器人的强大障碍。态度的改变可能有助于将教育机器人顺利引入学习环境。因此,目前的研究建立在这样一个事实,即积极包括最终用户在机器人的原型设计过程中可能会增加积极的态度,事实上,我们的研究是其中的第一个作品,其中demonstratethat参与教育机器人的原型设计过程中产生积极影响的态度,教育机器人的一般和显着降低教育机器人的焦虑。然而,学生对教育机器人的行为意向并不受参与的影响。这些发现提出了有趣的问题,用户参与机器人的发展相关。因此,讨论的重点是如何改善这一过程,以及如何在机器人设计过程中的用户参与提供了宝贵的贡献,在日常生活中的社会机器人的接受。
Are students willing to accept robotic support for learning when their attitudes toward educational robots are moderate? Probably not, as evidence from psychological research has suggested that attitudes predict how people will behave toward an attitude object. Consequently, a negative view of robots could represent a strong barrier to the deployment of robots in educational environments. Attitude change might facilitate a smooth introduction of educational robots into learning settings. Thus, the present research builds on the fact that actively including end users in the prototyping process of a robot might increase positive attitudes toward it. Indeed, our research is among the first works which demonstratethat participation in the prototyping process of an educational robot positively affected attitudes toward educational robots in general and significantly reduced educational robot anxiety. However, students' behavioral intentions toward educational robots were not influenced by participation. These findings raise intriguing questions regarding the relevance of user involvement in the development of robots. Therefore, the discussion focuses on how to improve this process and how user involvement in robot design processes provides a valuable contribution to the acceptance of social robots in everyday life.