Change Management Practices: A Case of Introduction of Integrated Payroll and Personnel Database System at the Ministry of Medical Services, Nairobi Kenya
Change Management Practices: A Case of Introduction of Integrated Payroll and Personnel Database System at the Ministry of Medical Services, Nairobi Kenya
复制标题
变革管理实践：肯尼亚内罗毕医疗服务部引入综合工资和人事数据库系统的案例
DOI：
--
复制
发表时间：
2015
期刊：
影响因子：
--
通讯作者：
Dedan Kimathi
中科院分区：
文献类型：
--
作者：
Dedan Kimathi
目的：本研究的目的是试图弥合影响综合薪资和人事数据库（IPPD）采用的因素方面的知识差距。该研究的具体目标是： 确定 IPPD 的 PEOU 在其采用中的作用；评估IPPD的PU对其采用的影响；并确定个人看法对采用 IPPD 的影响。方法：该研究的重点是医疗服务部。感兴趣的人群是公司员工，他们是 IPPD 的当前用户，来自人力资源部门，截至 2010 年 6 月 30 日，其人数为 150 人。半结构化调查问卷是主要的数据收集工具。研究人员还使用了带有开放性问题的访谈时间表，旨在实现研究目标。通过采用百分比等描述性统计数据来分析主要数据。社会科学统计软件包（SPSS）被用作分析的辅助工具。研究结果和讨论：研究结果表明，易用性是决定医疗服务部采用 IPPD 的关键因素。员工们拥抱技术变革，期望获得更好的绩效，这进一步促进了 IPPD 在公司的采用。与感知易用性一致，影响医疗服务部采用 IPPD 的其他因素包括使用 IPPD 时感知的舒适感、IPPD 的用户友好性、IPPD 处理交易的速度以及用户在使用 IPPD 时获得支持的能力。研究结果还表明，感知有用性是决定创新适应性的重要因素。 IPPD 系统的感知有用性越高，采用该系统的机会就越高。此外，个人相信使用特定系统会提高他或她的工作绩效的程度会增加采用该系统的机会，并且该系统越适合用户的工作道德，接受率就越高。此外，研究结果表明态度是行为的重要预测因素。此外，虽然个人态度对于决定采用新技术是必要的，但这并不是成功的充分条件。当然，当其他因素例如实用性是独立考虑的。
Purpose: The impetus for this study was attempt to bridge the knowledge gap as concerns the factors that affect the adoption of Integrated Payroll and Personnel Database (IPPD) s. The specific objectives of the study were: to establish the role of PEOU of IPPD in its adoption; to evaluate the effect of PU of IPPD on its adoption; and to determine the effects of individual perception towards the adoption of IPPD. Methodology: The study focused on Ministry of Medical Services. The population of interest was the employees of the company who are current users of the IPPD, drawn from the human resources department, whose number stood at 150 as at 30 th June 2010. A semi-structured questionnaire was the main data collection instrument. The researcher also used interview schedules with open questions, aimed at meeting the objectives of the study. Primary data were analyzed by employing descriptive statistics such as percentages. Statistical Package for Social Sciences (SPSS) was used as an aid in the analysis. Findings and Discussions: The findings indicate that perceived ease of use was a key factor in determining adoption of IPPD in Ministry of Medical Services. The employees embraced change of technology with anticipation for better performance, which further enhanced the adoption of IPPD in the company. In line with perceived ease of use, the other factors that influenced the adoption of IPPD in Ministry of Medical Services include the perceived feeling of comfort when using IPPD, the user friendliness of IPPD, the speed with which IPPD processed transactions and the ability of the users to get support when using IPPD. The findings also show that Perceived Usefulness is an important factor in determining the adaptation of innovations. The higher the perceived usefulness of the IPPD system, the higher the chances that it would be adopted. Moreover, the degree to which an individual believes that using a particular system would enhance his or her job performance enhances the chances of adopting the system and the more the suitable the system is to the work ethic of the users the higher the acceptance rate. Further, the findings show that attitudes are a significant predictor of behavior. In addition, though individual attitude is necessary in determining adoption of new technologies, it is not sufficient condition for success. Certainly attitude may not strongly determine the intentions of an individual at the workplace regarding performance when additional factors e.g. usefulness are taken into account independently.