Hubbub: a sound-enhanced mobile instant messenger that supports awareness and opportunistic interactions

Hubbub: a sound-enhanced mobile instant messenger that supports awareness and opportunistic interactions
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DOI:
10.1145/503376.503409
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发表时间:
2002-04
期刊:
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
影响因子:
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通讯作者:
E. Isaacs;Alan Walendowski;D. Ranganthan
E. Isaacs;Alan Walendowski;D. Ranganthan
中科院分区:
其他
文献类型:
--
作者:
E. Isaacs;Alan Walendowski;D. Ranganthan

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已经有许多尝试来支持使用视频和音频的感知和轻量级交互,但很少建立在广泛可用的基础设施上。基于文本的系统已经变得越来越流行,但很少支持感知,机会主义对话和移动性,这是分布式协作的三个重要元素。我们在流行的基于文本的即时消息(IM)的基础上,构建了一个名为Hubbub的移动的IM,它试图提供所有三个功能,特别是通过使用耳标。在一项为期5.5个月的使用研究中,我们发现Hubbub帮助人们感受到与其他地方的同事的联系,并支持机会主义互动。这些声音提供了有效的意识线索,尽管有些人觉得它们很烦人。支持多个固定位置之间的平稳过渡比支持无线接入更重要,尽管两者都很有用
There have been many attempts to support awareness and lightweight interactions using video and audio, but few have been built on widely available infrastructure. Text-based systems have become more popular, but few support awareness, opportunistic conversations, and mobility, three important elements of distributed collaboration. We built on the popularity of text-based Instant Messengers (IM) by building a mobile IM called Hubbub that tries to provide all three, notably through the use of earcons. In a 5.5-month use study, we found that Hubbub helped people feel connected to colleagues in other locations and supported opportunistic interactions. The sounds provided effective awareness cues, although some found them annoying. It was more important to support graceful transitions between multiple fixed locations than to support wireless access, although both were useful