How to facilitate knowledge collaboration in OCs: An integrated perspective of technological and institutional measures
How to facilitate knowledge collaboration in OCs: An integrated perspective of technological and institutional measures
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DOI：
10.1016/j.techfore.2018.10.030
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发表时间：
2019-01
影响因子：
12
通讯作者：
Wei Yang;Qing Zhou;Xianyun Yu;Dong-peng Wang;Hui Li
中科院分区：
文献类型：
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作者：
Wei Yang;Qing Zhou;Xianyun Yu;Dong-peng Wang;Hui Li
在线社区（OC）中的知识协作对于那些旨在在数字时代生存的公司来说是流行和重要的，但它具有很高的失败率。现有的研究和实践大多只注重通过制度措施促进业主立案法团的知识协作，而忽视了技术措施的作用。本文旨在填补这一空白，采用微分方程模型以及案例分析。研究结果表明，如果没有持续的技术进步，通过制度措施增加知识共享并不会导致知识合作。必须同时采取技术和体制措施。企业可以根据现有资源和战略定位选择技术导向型战略或制度导向型战略。这些研究成果有助于弥补现有研究的不平衡和实践中的不足。
Knowledge collaboration in online communities (OCs) is popular and important for companies who are aiming to survive in the digital age, but it has a high failure rate. Most of the existing research and practice have focused only on facilitating knowledge collaboration in OCs through institutional measures, neglecting the role of technological measures. This paper aims to fill this gap by employing a differential equation model as well as case analyses. The research results indicate that increasing knowledge sharing by institutional measures does not lead to knowledge collaboration without continuously advancing technology. It is necessary to simultaneously employ technological and institutional measures. Companies can select a technology-oriented strategy or institution-oriented strategy according to their available resources and strategic positioning. These research results are helpful for remedying the imbalance of existing research and some shortages in practice.