Digital Justice: Technology and the Internet of Disputes
Digital Justice: Technology and the Internet of Disputes
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数字司法：技术与争议互联网
DOI：
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发表时间：
2017
期刊：
影响因子：
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通讯作者：
Orna Rabinovich
中科院分区：
文献类型：
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作者：
E. Katsh;Orna Rabinovich
改善诉诸司法的机会一直是我们社会的一个持续但令人沮丧的目标。这本书的主题是，我们有新的技术工具来解决争端和新的工具来防止争端。替代性纠纷解决方式，即调解和仲裁，将纠纷解决方式置于法院之外。数字司法向读者介绍了在线争议解决（ODR）和将争议解决带到网络空间的过程，在那里，那些永远不会寻求法院帮助的人可以通过智能手机找到帮助。本书特别关注五个领域--电子商务、医疗保健、社交媒体、劳工和法院--这些领域既有巨大的创新，也有大量的争议。冲突是创新的副产品，我们无疑需要新的法律和法规。但这还不够。我们永远不会有足够的法院或法官。我们还需要新的争端解决程序，同样重要的是，需要避免争端的新方法，而这一点过去被那些寻求改善诉诸司法机会的人所忽视。
Improving access to justice has been an ongoing but frustrating goal of our society. The theme of this book is that we have new technological tools to resolve disputes and new tools to prevent disputes. Alternative dispute resolution, namely, mediation and arbitration, brought dispute resolution out of court. Digital Justice introduces the reader to Online Dispute Resolution (ODR) and processes that are bringing dispute resolution to cyberspace, where those who would never look to a court for assistance can find help via a smartphone. This book focuses particular attention on five areas — e-commerce, healthcare, social media, labor, and courts — that have seen great innovation as well as large volumes of disputes. Conflict is a by-product of innovation and we undoubtedly need new laws and regulations. But that is not enough. We will never have enough courts or judges. We also need new dispute resolution processes and, equally important, new ways to avoid disputes, something that has been neglected by those seeking to improve access to justice in the past.