The Effects of the Internet of Things and Big Data to Organizations and Their Knowledge Management Practices
The Effects of the Internet of Things and Big Data to Organizations and Their Knowledge Management Practices
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物联网和大数据对组织及其知识管理实践的影响
DOI：
10.1007/978-3-319-21009-4_38
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发表时间：
2015
期刊：
影响因子：
--
通讯作者：
J. Stenvall
中科院分区：
文献类型：
--
作者：
J. Kaivo‐oja;Petri Virtanen;Harri Jalonen;J. Stenvall
新技术给我们带来了许多好处，比如增强健康、便利、生产力、安全，以及为人们和组织提供更多有用的数据、信息和知识。潜在的缺点是对个人隐私的挑战，过度炒作的期望，不断增加的技术复杂性，这让我们感到困惑。我们的观点是，这种变化需要从管理、领导和组织的角度进行科学讨论--也就是说，现在是时候从管理科学的现有传统角度认真讨论这些挑战的意义了。这篇评论类型的文章讨论了物联网（IoT），大数据和其他无处不在的革命的关键技术浪潮的性质和作用，相对于现有的管理知识，组织和组织中的知识管理实践。机器人、人工智能和自动化技术领域的最新变化表明，各种智能和智能正在增加，组织文化将发生变化，这表明现代管理和管理科学领域的快速变化。组织过程构成了基于知识的决策的基础。开发和利用智能解决方案-如利用大数据-强调开放系统思维的重要性。例如，数字化服务可以在服务提供商和用户之间创建新的界面。服务使用者在参与共同制作活动的同时，也创造了社会价值。因此，物联网和大数据无疑加强了参与服务生产，服务经济，组织之间的创新（作为一个联合过程）和纳入服务主导逻辑的领导模式的作用。此外，物联网，大数据，特别是数字化带来了决策知识的复兴。
New technologies are promising us many upsides like enhanced health, convenience, productivity, safety, and more useful data, information and knowledge for people and organizations. The potential downsides are challenges to personal privacy, over-hyped expectations, increasing technological complexity that boggles us. Our point is this change requires scientific discussion from the point of management, leadership and organizations – that is, it is time to discuss the meaning of these challenges seriously also in terms of existing traditions of management science. This review type article discusses the nature and role of the Internet of Things (IoT), Big Data and other key technological waves of ubiquitous revolution vis-a-vis the existing knowledge on management, organizations and knowledge management practices in organizations. Recent changes in the fields of robotics, artificial intelligence and automation technology indicate that all kinds of intelligence and smartness are increasing and organizational cultures are going to change indicating fast changes in the field of modern management and management sciences. Organizational processes form the base for the knowledge-based decision-making. Developing and utilizing smart solutions – like the utilization of Big Data – emphasize the importance of open system thinking. Digitalized services can for instance create new interfaces between service providers and users. Service users create social value while they are participating in co-producing activities. Hence, the IoT and Big Data undoubtedly strengthen the role of participation in service production, service economy, innovativeness in-between organizations (as a joint processes) and leadership models incorporated in service-dominant –logic. Moreover, IoT, Big Data, and especially digitalization bring about the renaissance of knowledge in decision-making.