The Morphing Organization

The Morphing Organization
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变形组织

DOI:
10.1145/2660398.2660428
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发表时间:
2014
期刊:
--
影响因子:
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通讯作者:
Anya O
Anya O
中科院分区:
--
文献类型:
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作者:
Anya O

文献摘要

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Web 2.0为组织提供了显著的机会来提高生产力、获得竞争优势,并通过吸引人群大规模地完成任务来增加参与度。然而,在组织中建立和整合基于人群的系统仍然是一个悬而未决的问题。它们所支持的系统和协作过程与传统组织中协作和知识共享的规范和文化截然不同。它们需要工作衔接、协调、合作和知识共同创造的机制,这些机制从根本上不同于当前的小组工作系统和过程。在ACM CSCW 2014举办的两个研讨会的基础上,我们将探讨以下问题:组织工作如何从一个由已知个人组成的封闭系统转变为一个需要与未定义的人际网络接触的开放和群体模型,影响我们如何概念化团队工作?这对团队工作系统的设计有什么启示?众包研究社区可以从群体工作系统中学到什么,或者反过来,群体工作研究人员可以从众包中学到什么?文化、动机、所有权和代表如何融入这些系统?本次研讨会将汇集众包、社会计算、协作技术、组织科学和工作场所研究领域的研究人员和实践者,讨论众包时代群体工作系统的未来,目标是为未来的研究制定议程。
Web 2.0 has provided organizations remarkable opportunities to improve productivity, gain competitive advantage, and increase participation by engaging a crowd to accomplish tasks at scale. However, establishing and integrating crowd-based systems into organizations is still an open question. The systems and the collaborative processes they enable appear diametrically in dissonance with the norms and culture of collaboration and knowledge sharing in traditional organizations. They require mechanisms for articulation of work, coordination, cooperation, and knowledge co-creation that are fundamentally different from those in current groupwork systems and processes. Building on two workshops hosted at ACM CSCW 2014, we will explore questions such as: How does the shift in organizational work from a closed system with known individuals, to an open and crowd model that requires engagement with an undefined network of people, affect how we conceptualize groupwork? What are the implications for the design of groupwork systems? What can the crowdsourcing research community learn from groupwork systems, or conversely what can groupwork researchers learn from crowdsourcing? How do cultures, motivations, ownership and representation fit into these systems? This workshop will bring together researchers and practitioners in crowdsourcing, social computing, collaborative technologies, organizational science, and workplace research, to discuss the future of groupwork systems in the era of crowdwork with the goal of articulating an agenda for future research.