Generations of knowledge management in the architecture, engineering and construction industry: An evolutionary perspective
Generations of knowledge management in the architecture, engineering and construction industry: An evolutionary perspective
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DOI：
10.1016/j.aei.2009.12.001
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发表时间：
2010-04
期刊：
影响因子：
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通讯作者：
Y. Rezgui;C. Hopfe;C. Vorakulpipat
中科院分区：
文献类型：
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作者：
Y. Rezgui;C. Hopfe;C. Vorakulpipat
本文对AEC（建筑、工程、施工）行业的知识管理（KM）进行了批判性和演化性的分析。它涵盖了在管理、信息系统和信息技术（It）学科中发表的广泛的知识管理研究。采用解释（主观主义）的立场，对组织知识管理的实践、研究和模型提供一个整体的理解和解释。对知识管理的三代进行了识别和讨论。总而言之，要成为一个有效的组织，不仅需要协商从知识共享（第一代）到知识培育（第二代）文化的迁移，还需要创造持续的组织和社会价值。后者构成了第三代知识管理，代表了AEC行业中现代组织面临的主要挑战。本文提供了一个渐进的知识管理框架，从三个维度提出了三代知识管理的建议，这三个维度包括：(a)部门中个人、团队和组织的能力，(b)信息通信技术的发展和采用模式，以及(c)建设管理哲学。本文认为，价值创造（第三代知识管理）是建立在人力网络、社会资本、智力资本和技术资产的适当组合基础上的，并受到变革文化的推动。
The paper provides a critical and evolutionary analysis of knowledge management (KM) in the AEC (architecture, engineering, construction) industry. It spans a large spectrum of KM research published in the management, information systems, and information technology (IT) disciplines. An interpretive (subjectivist) stance is adopted so as to provide a holistic understanding and interpretation of organizational KM practice, research and models. Three generations of KM are identified and discussed. To sum up, to be effective organizations need not only to negotiate their migration from a knowledge sharing (first generation) to a knowledge nurturing (second generation) culture, but also to create sustained organizational and societal values. The latter form the third generation of KM and represent key challenges faced by modern organizations in the AEC industry. An evolutionary KM framework is provided that presents the three proposed generations of KM in terms of three dimensions that factor in (a) the capability of individuals, teams and organizations in the sector, (b) ICT evolution and adoption patterns, and (c) construction management philosophies. The paper suggests that value creation (third generation KM) is grounded in the appropriate combination of human networks, social capital, intellectual capital, and technology assets, facilitated by a culture of change.